Business Relationship Management

Fierce Conversations is the master guidebook to transforming the conversations that are central to your success, offering a new way of relating to people - at work, at home, and in every area of your life.

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

The transformative mind-model for performing under stress and making pressure your advantage. Used by the planet’s top performers. In Performance Under Pressure, forensic psychiatrist Dr Ceri Evans gives you the tools to take control of the moment. Beat doubt, worry, regret and burnout with simple mind techniques and discover the secret of how to be ‘comfortable being uncomfortable’. No one is immune to pressure. We all fall victim to its effects in the same ways. But pressure is misunderstood.

¿Sabes en qué inviertes tu tiempo y energía? Descubre lo que es verdaderamente esencial y obtén los mejores resultados. Esencial no se trata de hacer más cosas en menos tiempo. Se trata de obtener sólo cosas bien hechas. No es una estrategia de gestión del tiempo, o una técnica de productividad. Es una disciplina sistemática para discernir lo que es absolutamente esencial y eliminar todo lo que no es, para que podamos enfocarnos en lo que realmente importa.

In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.

The world has changed, the fire department has changed, and the firefighters you serve with have changed. Fire organizations offer more services to the public via a more diverse group of firefighters than ever before. Those that rely on you to serve and lead them deserve a fire officer who can effectively evolve to meet their specific and unique needs while keeping what has historically made the fire service great.

Are you struggling to be effective? Does procrastination keep you at bay? Do you wonder what habits you can bring into your life to help you be successful? Diving into aspects such as positive thinking to setting of goals, Top 5 Habits of Highly Effective People dives deeply into the art of adding effective habits into your life that can radically change the way you think, move, as well as vastly improve your chances of succeeding. It also tackles the bad habits that keep these five habits at bay.

Self-confident people exude passion and achieve extraordinary results. Join 10 experts in self-confidence as they share the systems for what the most successful people in the world enjoy - powerful self-confidence! Powerful Self-Confidence will teach you skills to increase your emotional capacity, build an unshakable belief in yourself, and experience increased performance through self-confidence. Implement the systems and tools offered in this program, and you will cultivate a healthy and confident state of mind to propel your life forward.

Women are notorious over-preparers and underestimators when it comes to their own readiness to try something new. But as Emma teaches, what most often holds us back are our own fears, excuses, and doubts. With her revolutionary manifesto, Winging It, Emma shares a rallying cry for all women to “do the things that scare you, build your wealth, make an impact, fail lots, and get up and try again”.

Mojo is the moment when we do something that’s purposeful, powerful, and positive and the rest of the world recognizes it. This book is about that moment—and how we can create it in our lives, maintain it, and recapture it when we need it.

Imagine being less stressed, more focused, and happier every day of your life. Start Here outlines a program designed to help you do just that by cross-training the skill of lifelong well-being. If given the choice, we would all choose to be less stressed, to feel happier, and to experience a more optimal state of well-being. So why are these outcomes so hard to achieve? The answer is quite simple: No one has taught us how.

The Student Leadership Challenge tailors one of the world’s most respected leadership models to students’ unique needs, and provides a proven pathway to success. Based on The Five Practices of Exemplary Leadership, this book merges solid research with personal stories from real-world student leaders to help students develop the critical skills they need to lead both now and after graduation. Useful from high school to graduate school and beyond, these lessons are reinforced by reflective and critical thinking activities to help students internalize important concepts.

Se as suas finanças andam na corda bamba, talvez esteja na hora de você refletir sobre o que T. Harv Eker chama de "o seu modelo de dinheiro" - um conjunto de crenças que cada um de nós alimenta desde a infância e que molda o nosso destino financeiro, quase sempre nos levando para uma situação difícil. Neste livro, Eker mostra como substituir uma mentalidade destrutiva - que você talvez nem perceba que tem - pelos "arquivos de riqueza", 17 modos de pensar e agir que distinguem os ricos das demais pessoas.

Everyone experiences a moment in life when they need to lead. Sometimes it's a team, sometimes it's a company, a classroom, a patient ward, a family, or simply your own individual self. Based on the leadership lessons she's gathered from her resourceful and resilient life, Captain Sandy, a superyacht captain and star of Bravo's Below Deck Mediterranean, shares the leadership skills and critical thinking inherent to being a captain that can empower anyone to navigate their way to a successful life.

For creators, getting that promotion to management is exciting but can also be scary. The skills that made them so successful may not translate to the skill required to be a great manager, and this gets even more complicated when managing other creatives who often don’t thrive under traditional management procedures. Creative Directions is a management masterclass in which you attend lectures and seminars as you learn from some of the best in the business.

One of the most inspiring and impactful books ever written, The 7 Habits of Highly Effective People has captivated readers for nearly three decades. It has transformed the lives of presidents and CEOs, educators and parents - millions of people of all ages and occupations. Now, this 30th anniversary edition of the timeless classic commemorates the wisdom of the seven habits with modern additions from Sean Covey. The seven habits have become famous and are integrated into everyday thinking by millions and millions of people. Why? Because they work!

Hardly anyone gets it right the first time, but many of us are crippled by indecision and fear of failure. The desire to get it right can inhibit us from getting started. In this book Rob Moore, the best-selling author of Money, shows that the quickest way to perfect is starting right now and improving as you go. This book will show you how to launch your business or idea, begin the next phase of your career and overcome self-doubt - right away. Get perfect later; get started now.

The most successful people have always benefitted from professional coaching to help them develop their careers, solve dilemmas and get them through challenging moments. Now, in You Coach You, the UK's leading career experts, Sarah Ellis and Helen Tupper, will give you the knowledge and tools to coach yourself.

Francesca Gino has been studying rebels in life and in the workplace for more than 15 years. She has discovered that rebels - those who practice "positive deviance" at work - are harder to manage, but they are good for the bottom line: their passion, drive, curiosity, and creativity raise the entire organization to a new level. And she has found that at home, rebels are more engaged partners, parents, and friends. Packed with strategies for embracing rebellion at work and in life, Rebel Talent encourages all of us to rebel against what’s comfortable, so that we can thrive.

The Science of Getting Rich: The Complete Original Edition is a New Thought classic that has helped countless people achieve their dreams and secure financial success. The inspiration behind Rhonda Byrne’s best-selling book The Secret, The Science of Getting Rich offers a transformative path to success by showing listeners how to use the power of thought, willpower, and intention to create wealth of all kinds in their lives. Author Wallace D. Wattles was a formative writer of the New Thought tradition.