Business Relationships

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

World-famous competitive skydiver and coach Dan Brodsky-Chenfeld presents proven tools and techniques for success and explains how they can be used in everyday life. Dan survived a plane crash from which 16 of the 22 people on board were killed. He was left critically injured and woke up from a six-week-long coma with a broken neck, broken skull, severe head trauma, a collapsed lung, and other serious internal injuries. Against all odds, Dan recovered and went on to become one of the greatest competitive skydiver in the world.

Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback.

Find your "critical 20%" and transform your time - and life - forever! The 80/20 principle - also known as the Pareto principle - is the well-verified observation that in business, economics, and life generally, about 80 percent of all results flow from a mere 20 percent of our efforts. In this thought-provoking and highly informative program, Richard Koch unveils the secrets to how this mysterious but practical principle actually works... how it is affecting your life right now... and how you can start using it to your advantage.

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

Too often we look back at the end of the week and are frustrated that we didn’t make progress on our soul-deep dreams and goals that seem to remain eternally out of reach. Start Finishing presents a 9-step method for success - including identifying your genius, building a success pack of supporters, navigating multiple projects, and overcoming the challenges that come with doing work that matters. Features contributions from Seth Godin, Susan Piver, Jonathan Fields, James Clear, and more.

Gérez votre temps, gérez votre succès ! "Le temps, c'est de l'argent", dit le proverbe, mais la plupart d'entre nous n'ont jamais le sentiment d'en avoir assez. Dans "Maître de votre temps, maître de votre vie", Brian Tracy, spécialiste de la productivité et auteur à succès des best-sellers internationaux comme "Avalez le crapaud", et "Le pouvoir de la confiance en soi", présente une nouvelle approche brillante de la gestion du temps qui vous aidera à prendre le contrôle de votre temps et à accomplir beaucoup plus, plus rapidement et plus facilement que jamais.

Success isn’t built in a day—it’s built in the small, daily actions you repeat without thinking. The Habit Blueprint is your manual for mastering those actions and transforming your life from the inside out. Through science-backed strategies, practical exercises, and real-world examples, you’ll discover how to rewire your brain, eliminate self-sabotaging behaviors, and install habits that align with your biggest goals. Whether you’re striving for career growth, better health, or personal fulfillment, this book gives you the roadmap to create lasting change—one habit at a time.

Most productivity advice asks one thing: do more. Productive Without Collapse asks a different question: how do you do the right work and still have the energy to enjoy the life that work is meant to buy? Drawing on neuroscience, sleep science, behavioral psychology, and real-world case studies, this book replaces myths of hustle with a durable architecture for performance. You’ll discover why willpower fails, how ultradian rhythms shape your best thinking, and why rest is not indulgence — it’s infrastructure.

Love has a history and we ride - sometimes rather helplessly - on its currents. Since around 1750, we have been living in a highly distinctive era in the history of love that we can call Romanticism. And it has been a disaster for love. Relationships challenges the assumptions of the Romantic view of love. It shows how to develop new attitudes that can lead to a psychologically mature vision of love.

You’ll laugh. You’ll cry. Your thoughts and actions will be challenged. And if you take the steps John outlines, you’ll learn how to leave the past where it belongs and get on the path to healing.

Fact or fiction: proposing to your best friend so she can inherit her family business is a great idea. When Addison “Roe” Monroe tells me she’s going on a husband hunt at the local lumberjack competition so she can inherit her father’s lumberyard, desperate times call for desperate...

A C-Suite Executive’s Guide to Leading High-Performance Teams & Resolving Workplace Conflict! Are you a leader struggling with difficult team dynamics, unproductive employees, or workplace conflict? Do you want to enhance collaboration, build trust, and hold your team accountable—without micromanaging? What You’ll Gain from This Book: How to Handle Difficult Personalities – Learn to manage manipulators, passive-aggressors, narcissists, and workplace bullies with confidence. Conflict Resolution & Mediation Tactics – Turn workplace tension into opportunities for team growth and innovation.

People who are good at influencing and persuading know how to get things done. They turn crises into opportunities and opponents into allies, and they achieve much more by doing less. And the good news is that anyone can learn these skills.

In this thrilling novel from a New York Times bestselling author, an attorney and mother of two discovers her husband’s secret life—and it might cost them all their lives. ​ Everyone in Hemingway Grove, Illinois, knows David and Marcie Bowers. David owns the local pub. Marcie...

In Million Dollar Habits, Tracy teaches listeners how to develop the habits of successful men and women so they too can think more effectively, make better decisions, and ultimately double or triple their income. Listeners will learn how to organize their finances, increase health and vitality, sustain loving relationships, build financial independence, and take a leadership role to turn visions into reality.

NLP (neuro-linguistic programming) has helped millions to overcome their fears, increase their confidence, and achieve greater success in their personal and professional lives and relationships. Now, from the company that created NLP: The New Technology of Achievement - one of the best-selling NLP books of all time - comes NLP: The Essential Guide to Neuro-Linguistic Programming.

Ever promised yourself you'd tackle that to-do list, only to find yourself two hours later knee-deep in cat videos wondering where it all went wrong? Chris Allen's delightfully candid and inspiring audiobook, The Productivity Method, is here to rescue your workday (and sanity) from the clutches of procrastination.

This 2006 revision - edited by a longtime consultant to Dale Carnegie & Associates, Inc., and the editor in charge of updating How to Win Friends and Influence People - is the definitive one for our era. While up to date in its language and points of reference, Public Speaking for Success preserves the full range of ideas and methods that appeared in the original, including Carnegie's complete speech and diction exercises, which follow each chapter, as the author originally designated them.

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form.