Communication Etiquette

Shital Kakkar Mehra, India's leading executive presence coach and best-selling author of Business Etiquette, has trained numerous CEOs and star performers over the last two decades. In this book, she shares her proven POISE formula for success - tools to help you maximize your potential and fast-track your career to the coveted role of a CEO.

This book is a primer into the world of good manners and etiquette. Topics covered include formal and informal dining etiquette, table-setting, how to host dinner parties, image etiquette and much more. You will learn about what is proper behavior in a variety of situations - what it is to have good manners. We hope you enjoy the book and gain valuable skills and tools as well.

One of the nicest ladies I ever met was a school teacher. I think we chatted for about 30 minutes and then I never saw her again. Thirty minutes. I seriously thought that I could trust this lady with all my deepest darkest secrets. After years of observation, I realized that all master small-talkers have a few things in common but the biggest things are the two keys that were shown to me so elegantly by that school teacher. Once I had mastered those, no small talk conversation was a nightmare anymore. In fact, I started to enjoy them.

Minding Miss Manners: In an Era of Fake Etiquette is a modern guide to modern manners. Facing down the miscreants purveying false etiquette rules (no, you may not wait a year to send a thank-you note for a gift and yes, in an age of social-media-encouraged over-familiarity you can politely refuse to answer nosy questions), Miss Manners guides you through these turbulent times with her timeless wisdom and archly acid wit.

The Listening Coach is a practical audio guide. It will help you coach yourself through the elements of listening that are critical in life, in business, and in your community. It is easy to listen to and digest and packed with practical ideas, so you can convert its insights into deeper ways of listening. Peppered with conversations and real-world case studies, you will discover the transformational impact of deep and generative listening. The Listening Coach will help you make a positive difference in the lives you encounter as you answer five key questions.

"We all know bad manners when we see them," Henry Alford observes at the beginning of his new book. But what, he asks, do good manners look like in our day and age? When someone answers their cell phone in the middle of dining with you, or runs you off the sidewalk with their doublewide stroller, or you enter a postapocalyptic public restroom, the long-revered wisdom of Emily Post can seem downright prehistoric. Alford embarks on a journey to find out how things might look if people were on their best behavior a tad more often.

In Ballgames to Boardrooms, Taylor Scott resurfaces what many have forgotten from those simple, yet profound, lessons we learned playing sports at a younger age. Our little league, high school, and college coaches taught us lessons, values, winning principles, and dropped pearl after pearl of wisdom we never knew we needed back then. Taylor is bringing them back to the forefront and inspiring anyone, and everyone, who wants a change in their day-to-day grind.

In this modern, stress-filled time, people face many awkward situations: the dating scene with all its pitfalls; friends going through grief and loss; job difficulties and other personal problems; the woes of love, friendship, and profession. To avoid gaffes and goofs and other embarrassments, we need to bring our social I.Q. into the 21st century. This book defines manners and etiquette for how we live today and shows readers how to keep their mouths foot-free.

Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations.

Packed with cases, cultural awareness scales, communication tests and practical tips, this lively guide will help anyone of any nationality become a better communicator. Whether one's task is to give a presentation to a cross-cultural group or to negotiate with an overseas client, Bridging the Culture Gap will ensure that the listener has the cultural awareness to communicate the intended message.

Differences are the spice of life! But cultural differences can also be the source of embarrassing gaffes and miscommunication for business and social travelers alike. No one wants to make a cross-cultural blunder--especially one that could have consequences for crucial partnerships or even your entire organization. But when you seek to understand the origins of these cultural distinctions and develop strategies to cope with them, you'll find that you can navigate any culture--whether virtually or in person--with ease.

This guide will enable anyone interested in business success to achieve peak performance by learning how to work more effectively with others.

For Jim McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership - the process he developed to engage others and create forward momentum in the workplace - can be used to inspire, innovate, and win. Using a blend of how-to and insightful personal stories, this audiobook argues that the gift of gab may just be the most critical (and undervalued) skill set in today’s workplace.

It's Monday. Time to hit the pause button on your personality and get ready for the next meeting because, for the next five days, we'll be speaking the language of business. And, from bloated jargon and monotonous memos to syrupy slogans and deadly dull presentations, the official language of business is bull. The second we get to work, we join the masses who trade the wit and warmth of their voices for a corporate stamp of approval and the comfort of conformity.

Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....

In today's dynamic workplace landscape, success isn't just about technical skills—it's about mastering the art of workplace etiquette and behavior. Whether you're a seasoned executive or just starting your career journey, this comprehensive guide will empower you to navigate professional environments with confidence, integrity, and grace.

We live in a world where respect, gratitude, and appreciation have been replaced by efficiency, dismissiveness, and even fear of genuine connection. Sometimes, we don't stare up from our screens and devices long enough to realize there is even another person on the other side of the tweet or email. "Is anybody out there?" One thing is for sure: This speed of life has taken a toll on our basic use of good manners and etiquette. Nowhere is this more apparent than in the decline of professional business communications.

Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control - from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

Unlock the secrets to polished social interactions with “Etiquette Cheats, Hacks, Hints, Tips, And Tricks That Will Help You Navigate Any Social Situation.” Packed with valuable insights and practical advice, this book is your go-to resource for navigating various social situations with grace and confidence. From dining etiquette to professional networking tips, and from digital communication norms to cultural sensitivity, this comprehensive guide covers it all.