Personal Communication

Skillfully redefine problems. Make an immediate connection with anyone. Rapidly determine if a client is ready to buy. Access the deepest dreams of others. Power Questions sets out a series of strategic questions that will help you win new business and dramatically deepen your professional and personal relationships. The audiobook showcases 35 riveting, real conversations with CEOs, billionaires, clients, colleagues, and friends.

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

Our work lives revolve around effective communication. It is essential for cultivating trust and team collaboration, as well as strengthening our motivation and wellbeing at work. And with teams experiencing more anxiety, stress, and burnout than ever before, strong communication skills have never been more essential. The key to this clear and effective communication begins with understanding our own personal communication styles.

The family-owned business of Allen & Augustine has manufactured high-quality chairs for decades. Its people take pride in their work and feel loyal to their owners and management team. But this long-revered company is now at a crossroads, hurt by a tough economy, foreign competition, and a cash crunch. The air is filled with the scent of uncertainty, anxiety, perhaps even panic. Enter Ben, the ambitious young executive assigned by his firm to promote a merger that will rescue Allen & Augustine.

Step-by-Step to Stand-Up Comedy, written and narrated by Greg Dean, is a comprehensive guide for people who are funny, want to be funnier, or have dreams of being a stand-up comedian. This first-of-its-kind audiobook demystifies the craft of comedy by breaking it down to the fundamental skills used by professional funny people. Dean lays out these skills in simple-to-understand lessons that are easy to practice and master.

Unleash the power of natural influence and unshakable presence—even if you've struggled with speaking under pressure your whole life. Do your nerves take over when it's your time to speak? Have you practiced endlessly, attended workshops, or memorized scripts—only to freeze or fall flat when it matters most?

Did you know that you could change the entire quality of your life just by focusing on one simple action you do every single day? You’ll progress quicker in your career. Your relationships with your coworkers, friends, lovers, and parents, and even with passing strangers, can improve dramatically. You can open your mind to learn new skills and information in a way you’ve never experienced before.

Negotiation is a skill that can bring you vast success in all aspects of your life. When you're a skilled negotiator, you can get the best possible price on everything you purchase or sell, and you can deal with salespeople or clients.

No one likes 'networking', and the process of meeting new people can sometimes be like pulling teeth. How are you, how many siblings do you have, did you have a commute, how long have you lived here, where did you go to university...?! YIKES. Let's change small talk into real talk that leads to rapport and deeper friendships.

Why are so many women still not properly listened to? Why do they sometimes feel that they’re less interesting than they are? Why do they often rush when they speak? Why do some women feel the pressure to sound like little girls? From one of the world's leading experts on the voice comes this call to arms for women to reclaim their voices. Using elements of experience and practice from her prolific career, Patsy Rodenburg examines these questions, and many more, to decipher what lies at the heart of female empowerment.

La célèbre psychiatre Judith Orloff en est intimement persuadée : l'empathie est un formidable outil de guérison pour apaiser notre système nerveux. S'appuyant sur les neurosciences, la psychologie et la médecine énergétique, elle partage dans ce guide complet et unique tous ses conseils pour accéder à la puissance de l'empathie.

Beilock examines how attention and working memory guide human performance, how experience and practice and brain development interact to create our abilities, and how stress affects all these factors.

No matter the industry or the position, business is built on relationships—and at the heart of all good relationships is good etiquette. Understanding good business etiquette skills and how to apply them to your job and your professional relationships is key to building a successful career. Work environments and the relationships we experience in them are complex. It’s important to know how to identify what type of environment and relationships you’re in and how to manage and adjust your behavior accordingly.

Comment susciter la sympathie chez les autres ? Comment influencer votre entourage pour qu'il adhère à vos idées ? Comment motiver son équipe et devenir un véritable leader ? Difficile, non ? Qu'il s'agisse de ses enfants, de sa famille, de ses collaborateurs ou de ses relations plus épisodiques, chacun de nous est confronté tôt ou tard à ce besoin de convaincre, de nouer des relations, de faire adhérer à des idées ou à un groupe, sans forcément y parvenir par manque d'expérience.

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

This boxset includes the most powerful collection of books on communication skills that will help you improve every area of your life, including career and business, social life and relationships. It will quickly lead you to more rewarding and fulfilling relationships, as well as a more successful and enriching professional life.

Vegans, vegetarians, and meat eaters can feel like they’re living in different worlds. Relationship and communication breakdown among vegans, vegetarians, and meat eaters is not inevitable, and it is reversible. With the right tools, healthy connections can be cultivated, repaired, and even strengthened. In Beyond Beliefs, internationally recognized food psychology expert and longtime relationship coach Dr. Melanie Joy provides easy-to-understand, actionable advice.

People - friends, family members, work colleagues, salespeople - lie to us all the time. Daily, hourly, constantly. None of us is immune, and all of us are victims. According to studies by several different researchers, most of us encounter nearly 200 lies a day. Now there’s something we can do about it. Liespotting links three disciplines - facial recognition training, interrogation training, and a comprehensive survey of research in the field - into a specialized body of information developed specifically to help business leaders detect deception....

Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation.

In Loving What Is, best-selling author Byron Katie introduced thousands of people to her simple and profound method of finding happiness through questioning the mind. Now, I Need Your Love, Is That True? examines a universal, age-old source of anxiety: our relationships with others. In this groundbreaking book, Katie helps you question everything you have been taught to do to gain love and approval. In doing this, you discover how to find genuine love and connection.