Personal Management

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

A straight-shooting Silicon Valley executive reveals insider career strategies to becoming a great leader, developing your network, succeeding without wasting time, and managing trade-offs between your work and life so your life works. Patty Azzarello became the youngest general manager at Hewlett-Packard at age 33, ran a $1 billion software business at 35, and became a CEO at 38 - all without turning into a self-centered, miserable jerk. In Rise, Azzarello shares the insider secrets to advancing your career (while having a life) in three practical steps.

We oftentimes look towards the outside world to find the roots of our problems. However, most of the times, we should be looking inwards. Our mind and our emotions determine our state of being in the present moment. If those aspects are left unchecked, we can get easily overwhelmed and are left feeling unfulfilled every single day.

In Scale or Fail, author Allison Maslan shares her revolutionary SCALEit Method for successfully growing, replicating, and expanding your business. She also shares pivotal mindset strategies she's used to break the fear barrier as a trapeze artist so you can move past any obstacle, take strategic big-picture risks, and fulfill your dreams of business expansion and skyrocketing profit.

In this timely, personal guide, Mónica, the chief storyteller for the national cross-partisan depolarization organization Braver Angels, takes you to the real front lines of a crisis that threatens to grind America to a halt - broken conversations among confounded people. She shows you how to overcome the fear and certainty that surround us to finally do what only seems impossible: understand and even learn from people in your life whose whole worldview is different from or even opposed to yours.

This program features a new introduction read by Daniel Goleman and a bonus dialogue between the author and Jon Kabat-Zinn. It is the tenth anniversary since the first publication of Daniel Goleman's groundbreaking bestseller, Emotional Intelligence which maps the territory where IQ meets EQ...

In today's attention-demanding world, maintaining focus and self-discipline can feel impossible—but it doesn't have to be. This audiobook delivers a practical, no-nonsense system designed to help you rewire your habits, strengthen your focus, and develop unshakable discipline—no matter how many times you've failed before.

Tired of pills, potions, and endless doctor's appointments? Unlock a natural, cost-effective path to wellness with Unlock the Profound Healing Sound: An Advanced Guide to Using Singing Bowls and Tuning Fork Instruments!

Sweeter than Revenge delves deeply into one of humanity’s most instinctive yet destructive impulses: the urge to strike back when we feel wronged. Drawing from psychology, principles of emotional intelligence, Christian and Buddhist teachings, and years of therapeutic expertise, Richo illuminates the web of emotions and triggers that drive retaliatory behavior. He challenges readers to examine their own patterns of retaliation and provides practical tools for responding to conflict with wisdom rather than reactivity.

Modern times are stressful - and it's killing us. Unfortunately, we can't avoid the things that stress us out, but we can change how we respond to them. In this breakthrough book, a clinical psychologist and neuroscience expert offers an original approach to help listeners harness the power of positive emotions and overcome stress for good.

Why do high schools and colleges require students to take courses in English, math and science, yet have absolutely no requirements for students to learn about personal money management? Why Didn't They Teach Me This in School? 99 Personal Money Management Lessons to Live By was initially developed by the author to pass on to his five children as they entered adulthood.

A longtime trauma worker, Laura van Dernoot Lipsky offers a deep and empathetic survey of the often-unrecognized toll on those working to make the world a better place. We may feel tired, cynical, numb, or like we can never do enough. These, and other symptoms, affect us individually and collectively, sapping the energy and effectiveness we so desperately need if we are to benefit humankind, other animals, and the planet itself. Through Trauma Stewardship, we are called to meet these challenges in an intentional way.

In this path-breaking audiobook, Chanakya’s 7 Secrets of Leadership, author Radhakrishnan Pillai delves into Chanakya’s Saptanga with the real-life example of D. Sivanandhan. Former Director General of Police, Maharashtra, and the archetype of an able administrator, Sivanandhan shares his guidelines for effective management, highlighting those that make him a dynamic leader.

In Co-Parenting with a Toxic Ex, a nationally recognized parenting expert offers you a positive parenting approach to dealing with a hostile ex-spouse. You'll learn to avoid the most common mistakes of co-parenting, how to avoid "parental alienation syndrome", and effective techniques for talking to your children in a way that fosters an open and honest response. In addition, you'll learn how to protect your children from painful loyalty conflicts between you and your ex-spouse.

Master negotiator Herb Cohen has been successfully negotiating everything from insurance claims to hostage releases to his own son's hair length and hundreds of other matters for over five decades. Ever since coining the term win-win in 1963, he has been teaching people the world over how to get what they want in any situation. In clear, accessible steps, he reveals how anyone can use the three crucial variables of power, time, and information to always reach a win-win negotiation.

In Ask Powerful Questions, Will Wise explains how the questions we traditionally ask are virtually meaningless when it comes to establishing connection. Introducing a set of practical tools for accessing and understanding others by changing the way we ask questions, Will shows how to transform "How are you? I'm fine, thanks" into a conversation that changes not only how you lead, but who you are as a person.

Wired for Love is an innovative guide to understanding your partner's brain and enjoying a romantic relationship built on love and trust. Synthesizing research findings drawn from neuroscience, attachment theory, and emotion regulation, this audiobook presents 10 guiding principles that can improve any relationship.

Distilling the best of the popular ChooseFI podcast, this audiobook pulls from the collective knowledge of those who have decided to build a lifestyle around their passions instead of allowing their finances to dictate their future. These stories demonstrate universal principles, giving you the opportunity to pick the elements that are the most applicable to your financial situation and “choose your own adventure”. The audiobook covers a wide range of topics that will help you build a strong financial foundation.

Are you trying to co-parent with a narcissist? Stuck in a high-conflict custody battle with your narcissistic ex? You are not alone. There are problems and issues that are common with someone disordered and disorderly. Learn Grace's Super-Smart Strategies for navigating the narcissist in Family Court. It all comes down to creating solid strategies.

In Angry Kids, Angry Parents, you will learn how to respond to your child's anger in a sensitive and productive way that validates their feelings, addresses their needs, and teaches them to manage their own anger. It can be nerve-wracking to watch your child explode in rage. This book will teach you how to stay calm and protect your boundaries.