Social Development

All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.

Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication.

Journaliste et auteur de best-sellers, Johann Hari a mené l'enquête auprès d'experts et scientifiques pour comprendre ce qui nous arrive. A l'encontre des théories courantes, il montre que nous ne sommes pas responsables personnellement. Il adopte ainsi une approche déculpabilisante, en pointant du doigt les "forces extérieures" qui pèsent sur les individus. Parmi elles, la technologie et les réseaux sociaux, la surcharge d'informations, la culture de l'instantanéité, la montée du stress, la détérioration de notre alimentation, etc.

Hey, I'm Jamie, a 29-year-old trans guy from the UK. I've been transitioning for 12 years now after realising I was trans (by accident!) at sixteen years old. I knew I was a boy since the age of four, but realised whilst growing up that I was different. It was only in my teens that I found the words to express who I was and what I needed to do. Since then, I've been on testosterone for more than a decade - I know, I can't believe it either - I've also had top and bottom surgery and legally changed my sex, so I know a few things about the transitioning process and being trans!

The classic guide to bringing out the best in people at their worst - updated with even more can't-standable people!

Faber and King have tailored How to Talk’s tried-and-trusted communication strategies to some of the most challenging childhood moments. From tantrums to technology to talking to kids about tough topics, How to Talk When Kids Won’t Listen offers concrete strategies for these and many more difficult situations.

In Decisive, the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively listenable style, Decisive takes readers on an unforgettable journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous acquisition, to a single question that can often resolve thorny personal decisions.

Este best seller lleva tres décadas apoyando a millones de mujeres que, debido a razones erróneas, son adictas a los hombres equivocados. Porque cuando estar enamorado significa sufrir, es que estamos amando demasiado. Por eso, la reconocida terapeuta Robin Norwood presenta un programa claro y completo para reconocer, comprender y pasar de amar demasiado a alguien que provoca dolor, a amar lo suficiente como para detener ese dolor.

The New York Times best-selling author of Untangled presents an urgently needed guide to the alarming increase in anxiety and stress experienced by girls from elementary school through college.

Born in a prison and removed from his drug-dependent mother, rejection is all that 7-year-old Alex knows. When Cathy is asked to foster little Alex, aged seven, her immediate reaction is: Why can't he stay with his present carers for the last month? He's already had many moves since coming into care as a toddler and he'll only be with her a short while before he goes to live with his permanent adoptive family. But the present carers are expecting a baby and the foster mother isn't coping, so Alex goes to live with Cathy.

This book is your step-by-step guide to stop sabotaging your relationships and start creating ones that flourish. It’s time to say goodbye to guilt, manipulation, and regret—and hello to a life of meaningful, lasting connections.

In this audiobook inspired by her popular TED Talk, the founder and CEO of Girls Who Code urges women to embrace imperfection and live a bolder, more authentic life. By choosing bravery over perfection, we can find the power to claim our voice, to leave behind what makes us unhappy, and to go for the things we genuinely, passionately want. In Brave, Not Perfect, Saujani shares powerful insights and practices to help us let go of our need for perfection and make bravery a lifelong habit.

Let’s face it: Recent years have been tough on optimists. Hopes that the Internet might bring people together have been crushed by the ills of social media. Is there a way back? As head of TED, Chris Anderson has had a ringside view of the world’s boldest thinkers sharing their most uplifting ideas. Inspired by them, he believes that it’s within our grasp to turn outrage back into optimism. It all comes down to reimagining one of the most fundamental human virtues: generosity. What if generosity could become infectious generosity?

Comment susciter la sympathie chez les autres ? Comment influencer votre entourage pour qu'il adhère à vos idées ? Comment motiver son équipe et devenir un véritable leader ? Difficile, non ? Qu'il s'agisse de ses enfants, de sa famille, de ses collaborateurs ou de ses relations plus épisodiques, chacun de nous est confronté tôt ou tard à ce besoin de convaincre, de nouer des relations, de faire adhérer à des idées ou à un groupe, sans forcément y parvenir par manque d'expérience.

What if every time you had a self-critical thought, you heard it in a man’s voice? The truth is not far off. Living in a patriarchy, women absorb a lifetime of messages that say your worth is defined by your looks, your accomplishments, and how well you take care of everyone around you. In fact, these messages are so pervasive that, even knowing they exist, they still manage to program themselves into our brains. The result is that women end up feeling anxious, guilty, and vaguely ashamed of themselves no matter how much they do for others or achieve for themselves.

An Olympic athlete. An award-winning novelist. A successful entrepreneur. All raised under one roof. What can we learn from those families whose children aim high and succeed, sometimes in widely varied fields? Just as important: What were the costs along the way, and what can we glean from their travails and triumphs? The acclaimed New York Times journalist Susan Dominus offers compelling profiles of six such families in search of the factors that led to their success—was it an inherited quality, a specific way of parenting, the influence of a sibling, or a twist of luck?

BE SEEN is a roadmap for building a personal brand that showcases your unique talents and strengths. Through relatable stories and actionable advice, Jen Gottlieb shares her own path to becoming a recognized expert in her field and takes you on a journey of self-discovery to help you find your voice and unleash your full potential.

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

Lewis Howes grew up as an athlete. He was a two-sport All-American and went on to play football professionally. Howes then transferred his competitive nature from sports to business, building his podcast, The School of Greatness, into a global phenomenon. But his whole identity was built on misguided beliefs about what "masculinity" was: dangerous, false ideas learned from teammates and coaches in locker rooms and stereotypes in the media. Like so many men, Howes grew up to be angry, frustrated, and always chasing something that was never enough.

In this extraordinary audiobook, Terrence Real, distinguished therapist and best-selling author, offers women a set of effective tools with which they can create the truly intimate relationships they desire and deserve. He guides you through the process of relationship repair with exercises that you can do alone or with your partner.