This episode is a recap of some of the key lesson about training and recruitment shared by guests on The Growth Lab podcast.It features short clips from some of this year’s conversations so you can easily jump around to get a feel for the episode and guest.The guests share insights on the differences between domestic and commercial cleaning and the importance of having a systematic training program.Key takeaways include:* Building a recruitment database can be beneficial for keeping track of potential candidates and providing updates on availability.* Consistency is key in recruitment, and doing a lot of it consistently can lead to success in finding suitable candidates.* Training staff to uphold high standards can be challenging, but creating a systematic training program and providing resources can help maintain quality.* Understanding the differences between domestic and commercial cleaning, such as varying settings and customer expectations, can guide training strategies and improve service delivery.Tweet me with your feedback on this format @iam_mattharris and let me know what you think.See it as a teaser full of bitesize treat and if you like what you hear you can check out the full episodes here:How Focusing On One Service Helps You Systemise and Scale Your Cleaning BusinessHow to Build and Grow the UK's Best Domestic + Commercial Cleaning Business with James FitzpatrickCustomer Service Is The Key To Growing Your Cleaning Business with Ilze Whiteman, The Cleaning CoachHow to Hire and Retain the Right Staff for Your Cleaning Business (7 Tips)TIMESTAMPS[00:00] Intro[00:30] The problem with recruiting cleaning staff[02:25] The best process for hiring cleaning staff[06:09] How to fine tune your recruitment process[08:04] The importance of building a database of cleaners[09:46] Building a training program for your cleaning business[11:34] How to build a training program for commercial cleans[15:02] Training costs you should be aware of for your cleaning business[18:20] How to correct training mistakes[19:50] Key resources for training your cleaning staffEnjoy!LISTEN HEREIf you enjoy listening to the podcast, I’d love for you to follow and leave a 5-star review to help others discover the show:* iTunes/Apple Podcasts: * Spotify: IF YOU PREFER WATCHING OVER LISTENING, DO THAT HERE:If you prefer watching episodes and you want access to bonus content to help grow your cleaning business, subscribe to my YouTube channel: NEED MORE HELP?* Want to 3x revenue growth of your cleaning business in the next 12 months? Book a call.* Email me with the growth strategy for your cleaning business. The more details you provide, the more personal I can make my response.* Join The Cleaning + Property Maintenance Community and gain access to support, accountability and networking opportunities to grow your business: https://www.facebook.com/groups/1279455169412140/?ref=share* For weekly strategies, tools and tactics to grow your cleaning business, sign up for “The Growth Lab Newsletter” (my free weekly email newsletter for cleaning business owner-operators): https://bit.ly/thegrowthlab18ABOUT THE PODCASTThe Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08GET IN TOUCHIf you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.comConnect with Matt on:LinkedIn: https://www.linkedin.com/in/iammattharris/Twitter: https://twitter.com/iam_mattharrisInstagram: https://www.instagram.com/iam_mattharris/TikTok: https://www.tiktok.com/@iam_mattharrisFacebook: https://www.facebook.com/iammattharris Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
