Today, we're diving into your customer journey and how to create systems around it. Instead of starting with the endless to-dos in your brain, map out the customer journey and build your processes around that. This approach not only organizes your business but also boosts close rates and cash flow as your customers enjoy a better experience. You'll learn to uncover every hidden touchpoint, systemize your processes for maximum efficiency, and measure and perfect your customer journey for continuous improvement.

Text me with feedback, questions or future topic requests!

As a reminder, hit subscribe wherever you are listening, and join our free community at theoverwhelmedentrepreneurpodcast.com for more resources and support on thriving in business and life!

You can also find me on Instagram @therighthandadmin where you can see bits of my own life as an entrepreneur in my stories.

In this episode, we're diving into the essential topic of tech tools for setting up systems and processes in your small business. Everyone tells you that you need systems and processes, but no one explains how to implement them effectively, and with so many options available, it can feel overwhelming. We'll break it down for you by highlighting the key tech tools you need to get started and providing guidance on how to choose the right tools for your specific business needs. Tune in to simplify the process and enhance your business operations with the right technology.

Text me with feedback, questions or future topic requests!

As a reminder, hit subscribe wherever you are listening, and join our free community at theoverwhelmedentrepreneurpodcast.com for more resources and support on thriving in business and life!

You can also find me on Instagram @therighthandadmin where you can see bits of my own life as an entrepreneur in my stories.

In today's episode, we're tackling the topic of setting up effective processes for small businesses. Often, small business owners think "systems and processes" either don't apply to them yet or they picture a 500-page manual that they were handed in a past job. In reality, implementing lean, efficient systems is key to growth, protecting your bottom line, and avoiding burnout. We'll explore what systems and processes are, how they help you reclaim time and mental space, and how they make scaling your business easier without the risk of burnout. Plus, we'll share practical tips on how to start documenting your processes for consistency and efficiency.

Text me with feedback, questions or future topic requests!

As a reminder, hit subscribe wherever you are listening, and join our free community at theoverwhelmedentrepreneurpodcast.com for more resources and support on thriving in business and life!

You can also find me on Instagram @therighthandadmin where you can see bits of my own life as an entrepreneur in my stories.

Today we are talking about why you need to say NO to your customers and how to do it respectfully. Sometimes we get stuck in yes because we want to keep the customer happy. That is not always the way to give the best service. We will dive into When and why you might say no, How to say no by saying yes first and what to do when your customer really just wanted a yes.

Text me with feedback, questions or future topic requests!

As a reminder, hit subscribe wherever you are listening, and join our free community at theoverwhelmedentrepreneurpodcast.com for more resources and support on thriving in business and life!

You can also find me on Instagram @therighthandadmin where you can see bits of my own life as an entrepreneur in my stories.

Main stream methods of success include shortcuts to overwhelm in the form of glorifying hustle. These methods might work in the short term but over time overwhelm leads to decreased productivity, stress, burnout, loss of interest in the business and making poor decisions.

Building a business that you are proud of while also staying engaged in your personal and family life and having a balance you can be proud of is a long game. It takes deep personal growth work, it makes you question your beliefs and put your ego in check.

If you're here I already know you are willing to do the work to get there. Give yourself the credit you deserve for making this choice - and get ready to talk about

• How to increase your productivity and crush your goals without burnout
• How to be successful without sacrificing your mental health
• How to make confident decisions that drive your business forward without fear and second guessing

Text me with feedback, questions or future topic requests!

As a reminder, hit subscribe wherever you are listening, and join our free community at theoverwhelmedentrepreneurpodcast.com for more resources and support on thriving in business and life!

You can also find me on Instagram @therighthandadmin where you can see bits of my own life as an entrepreneur in my stories.

What does it mean to thrive anyway? It's not as simple as it sounds. Success looks different for each entrepreneur.

In this episode we explore what type of success is important to you and WHY you want to have it!

We dive into work-life balance, sharing tried-and-true methods to skyrocket your productivity without the burnout.

Text me with feedback, questions or future topic requests!

As a reminder, hit subscribe wherever you are listening, and join our free community at theoverwhelmedentrepreneurpodcast.com for more resources and support on thriving in business and life!

You can also find me on Instagram @therighthandadmin where you can see bits of my own life as an entrepreneur in my stories.

Welcome to The Overwhelmed Entrepreneur Podcast!

I'm your host and business process specialist, Crystal Cannata.

Join us each week as we navigate the highs and lows of entrepreneurship, family life and personal growth.

We dive into the logistics of running a business, sharing practical tips to streamline your operations. From optimizing your workflows, to leading your teams and mastering time management, we’ve got you covered!

Learn how to build a business that allows you to step back and reclaim your time, so you can focus on what truly matters.

And let’s be honest, being an entrepreneur isn’t just about business. We embrace the whole package, from unconventional lifestyle choices like homeschooling to personal growth and development, and even some household systems and parenting hacks so we can feel in control of all aspects of life and business!

Often this path feels lonely, and when we get overwhelmed we think we are the only one who can’t seem to get it together.

That is why I created a free community for you to connect with other overwhelmed entrepreneurs to ask questions, get support and most of all share struggles and wins with other like minded people. As a bonus, community members also have a place to request topics for future episodes.

You can find the community at theoverwhelmedentrepreneurpodcast.com.

Thanks for listening!

Text me with feedback, questions or future topic requests!

As a reminder, hit subscribe wherever you are listening, and join our free community at theoverwhelmedentrepreneurpodcast.com for more resources and support on thriving in business and life!

You can also find me on Instagram @therighthandadmin where you can see bits of my own life as an entrepreneur in my stories.