Showing titles in Communication & Social Skills

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

Learn to connect, create rapport, develop trust, and build deep relationships. How to go from stranger to cherished friend in record time. How to Listen with Intention is ultimately an audiobook about relationships. Increase your emotional intelligence and people analyzing skills. Understand people two levels beneath their actual words. If you want to improve the quality of your relationships, understand conflict resolution, hear people’s deepest desires, and jump into people’s inner circles, this is the audiobook for you.

Often in difficult conversations, be it a negotiation at work or an important talk with a family member, we’re eager to find the right words to change someone’s thoughts, emotions, or behaviors. But the most successful conversations and negotiations don’t come from how well you speak. They come from how well you listen. Listening is the most essential skill of any conversation, and it’s fast becoming a lost art. But Kwame Christian, recognized as one of the world’s top negotiation experts, believes that anyone with an interest in learning can master the power of effective listening.

After almost every presentation activist and writer Mia Birdsong gives to executives, think tanks, and policy makers, one of those leaders quietly confesses how much they long for the profound community she describes. They have family, friends, and colleagues, yet they still feel like they're standing alone. They're "winning" at the American Dream, but they're lonely, disconnected, and unsatisfied.

The best seller that helps you say, "I just said 'no', and I don't feel guilty!" Are you letting your kids get away with murder? Are you allowing your mother-in-law to impose her will on you? Are you embarrassed by praise or crushed by criticism? Are you having trouble coping with people? Learn the answers in When I Say No, I Feel Guilty, the best seller with revolutionary new techniques for getting your own way.

The Art of Witty Banter examines the art, nuance, and mechanics of banter and charm to make you a witty comeback machine, the likes of which your friends have never seen. You’ll be able to handle, defend, disarm, and engage others in a way that makes you comfortable and confident with each growing day.

This game-changing book, How to Untie a Balloon, was written by former hostage negotiator and founder of Conflictish®, Ryan Dunlap. He guides listeners into the messy world of human interaction and behavior. Listeners will gain practical tips to navigate some of the problematic behaviors they experience with others that contribute to conflict.

Every time we open our mouths, we have an effect on ourselves and the way others perceive us. The ability to speak clearly and confidently can make or break a presentation, an important meeting, or even a first date. Now, with the advent of Skype, YouTube, podcasting, Vine, and any number of reality talent competitions, your vocal presence has never been more necessary for success or more central to achieving your dreams.

In today's world, dating can feel like a never-ending cycle of swipes and small talk, where real connections are hard to come by. But the dream of meeting “The One” isn’t out of reach. Blending personal stories and professional insights, Maria Avgitidis, or Matchmaker Maria, offers the kind of straight-talking, no-nonsense advice that only a true friend can give, guiding you to understand your dating options in a whole new way.

Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.

Cet ouvrage traite de ce que l'on nomme en anglais les soft skills, soit les habiletés relationnelles qui reposent sur l'intelligence émotionnelle (altruisme, connaissance de soi, communication bienveillante, empathie, conscience sociale, etc.). Ces compétences sont aujourd'hui primordiales pour évoluer dans les différents groupes qui composent notre existence : couple, famille, cercle d'amis, monde du travail.

Learn how to master your emotions and improve your social skills with the tips and techniques presented in this two-book collection. This collection includes Emotional Intelligence and Anger Management.

Dans cet ouvrage incontournable, Robert Greene nous propose d’apprendre à reprendre le pouvoir sur notre vie, à travers 365 lois tirées de ses réflexions sur la nature humaine.

At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here.

Créer l'harmonie, en soi et autour de soi, grâce au pouvoir des mots. Les mots que nous prononçons ont le pouvoir de susciter tant une guérison profonde qu'une souffrance indicible. Pourtant, même lorsque nous sommes animés des meilleures intentions, il est souvent difficile de s'exprimer de sorte à créer harmonie et confiance dans nos échanges avec les autres. Cette conférence présente un modèle immédiatement applicable pour pacifier les échanges au quotidien.

An absolute treat for the heart and mind, these 24 lectures demonstrate how to master the art of storytelling, offering insight into the process of crafting and delivering a tale to enhancing the stories you tell everyday-to your children at bedtime, in your conversational anecdotes, and in your presentations at work. Teachers, lawyers, clergy, coaches, parents, and anyone who wants to understand the power of stories to capture hearts and minds will benefit from these lessons.

There will be times when someone is making an important decision... and you won't be there to help. At that moment, the only influence you will have with that loved one or customer or associate, when he or she is making a decision that will affect the rest of his or her life - and your life - is Remote Viewing and Remote Influencing. This unique mind technology will help you in every area of your life.

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

MSNBC’s Mehdi Hasan isn’t one to avoid arguments. He relishes them as the lifeblood of democracy and the only surefire way to establish the truth. Arguments help us solve problems, uncover new ideas we might not have considered, and nudge our disagreements toward mutual understanding. A good argument, made in good faith, has intrinsic value—and can also simply be fun.

Dans Guide Sur la Colère pour les parents, un manuel sur la gestion de vos émotions, nous verrons comment traiter et surmonter votre colère, en suivant des étapes qui vous aideront à vous calmer et à vous détacher des accès de colère.