Showing results by publisher "AMACOM" in Business & Careers
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The First-Time Manager
- Written by: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrated by: Nathan Girard
- Length: 7 hrs and 40 mins
- Unabridged
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Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
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one of the best!!!
- By Sherif ElSherif on 2021-10-16
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The First-Time Manager
- Narrated by: Nathan Girard
- Series: First-Time Manager Series
- Length: 7 hrs and 40 mins
- Release date: 2020-11-17
- Language: English
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Price: $29.13 or 1 Credit
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New Sales. Simplified.
- The Essential Handbook for Prospecting and New Business Development
- Written by: Mike Weinberg
- Narrated by: Mike Weinberg
- Length: 8 hrs and 1 min
- Unabridged
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No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals. With refreshing honesty and some much-needed humor, sales expert Mike Weinberg examines the critical mistakes made by most salespeople and executives, then provides tips to help you achieve the opposite results.
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Great reminder of the sales basics
- By Amazon Customer on 2024-03-16
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New Sales. Simplified.
- The Essential Handbook for Prospecting and New Business Development
- Narrated by: Mike Weinberg
- Length: 8 hrs and 1 min
- Release date: 2020-08-25
- Language: English
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Price: $29.13 or 1 Credit
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Emotional Intelligence for Sales Success
- Connect with Customers and Get Results
- Written by: Colleen Stanley
- Narrated by: Janet Ivey, Charity Spencer
- Length: 6 hrs and 53 mins
- Unabridged
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In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more. Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships.
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Emotional Intelligence for Sales Success
- Connect with Customers and Get Results
- Narrated by: Janet Ivey, Charity Spencer
- Length: 6 hrs and 53 mins
- Release date: 2020-04-21
- Language: English
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Price: $25.63 or 1 Credit
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Written by: Renee Evenson
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Unabridged
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Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. In Powerful Phrases for Dealing with Difficult People, communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Narrated by: Jill Blackwood
- Length: 6 hrs and 53 mins
- Release date: 2021-12-21
- Language: English
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Accounting for the Numberphobic
- A Survival Guide for Small Business Owners
- Written by: Dawn Fotopulos
- Narrated by: Karen Saltus
- Length: 6 hrs and 23 mins
- Unabridged
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Why do so many business owners dread looking at the numbers? Financial statements, ledgers, profit and loss reports--many avoid these and treat them like junk mail and phone solicitors. Nevertheless, it’s true--you’re not a numbers person. How can you learn to make sense out of all this Greek? This easy-to-follow guide demystifies your company's financial dashboard: the Net Income Statement, Cash Flow Statement, and Balance Sheet.
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Important book
- By mielle chandler on 2023-02-06
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Accounting for the Numberphobic
- A Survival Guide for Small Business Owners
- Narrated by: Karen Saltus
- Length: 6 hrs and 23 mins
- Release date: 2021-06-22
- Language: English
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Price: $31.44 or 1 Credit
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Sales Differentiation
- 19 Powerful Strategies to Win More Deals at the Prices You Want
- Written by: Lee B. Salz
- Narrated by: Van Tracy
- Length: 5 hrs and 21 mins
- Unabridged
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To win deals at the prices you want, the needed strategy is differentiation. Most executives think marketing is the sole source of differentiation, but sales differentiation presents an untapped opportunity to create meaningful value and stand out from the competition. Sales Differentiation presents 19 easy-to-implement concepts to help salespeople win deals while protecting margin. These concepts are applicable to any salesperson in any industry and are based on the foundation that how you sell, not just what you sell, differentiates you.
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Sales Differentiation
- 19 Powerful Strategies to Win More Deals at the Prices You Want
- Narrated by: Van Tracy
- Length: 5 hrs and 21 mins
- Release date: 2018-09-18
- Language: English
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Written by: Renee Evenson
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Unabridged
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Let's face it, dealing with customers isn't easy. They aren't always right—or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach you how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Release date: 2022-08-30
- Language: English
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Price: $29.13 or 1 Credit
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Lead with a Story
- A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire
- Written by: Paul Smith
- Narrated by: Jeff Harding
- Length: 11 hrs and 56 mins
- Unabridged
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Clarity is key for any successful leader, so much so that top corporations, such as Micorsoft. Nike, Proctor and Gamble, Kimberly Clark, and many more, have incorporated storytelling into their leadership training programs. These companies know that before you can become a strong leader, you must first master the art of storytelling so you can communicate your vision to your team and inspire them to execute on objectives.
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Lead with a Story
- A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire
- Narrated by: Jeff Harding
- Length: 11 hrs and 56 mins
- Release date: 2023-01-31
- Language: English
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Price: $32.62 or 1 Credit
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Speak with Impact
- How to Command the Room and Influence Others
- Written by: Allison Shapira
- Narrated by: Allison Shapira
- Length: 6 hrs and 12 mins
- Unabridged
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Every day, you have an opportunity to use your voice to have a positive impact - at work or in your community. You can inspire and persuade your audience - or you can distract and put them to sleep. Nervous, rambling robotic - these presentation styles can ruin a talk on even the most critical topics. And with each weak performance, career prospects dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must sound as capable as you are.
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Speak with Impact
- How to Command the Room and Influence Others
- Narrated by: Allison Shapira
- Length: 6 hrs and 12 mins
- Release date: 2018-10-16
- Language: English
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Sale price: $6.99 (72% off) or 1 Credit
Price: $25.63
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Click Millionaires
- Work Less, Live More with an Internet Business You Love
- Written by: Scott Fox
- Narrated by: Dave Walton
- Length: 7 hrs and 47 mins
- Unabridged
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As the founder of the internet business MasterMindsForum.com, e-commerce expert Scott Fox shares tips for starting a successful online business to a worldwide community of aspiring entrepreneurs. Now, in this insightful and practical new audiobook, Scott regales stories of dozens of "regular folks" who have reinvented themselves as click millionaires to show listeners how to stop dreaming of a better life and start living it.
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Click Millionaires
- Work Less, Live More with an Internet Business You Love
- Narrated by: Dave Walton
- Length: 7 hrs and 47 mins
- Release date: 2020-04-28
- Language: English
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Selling Above and Below the Line
- Convince the C-Suite. Win Over Management. Secure the Sale.
- Written by: William Miller
- Narrated by: Timothy Andrés Pabon
- Length: 7 hrs and 31 mins
- Unabridged
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In Selling Above and Below the Line, master sales trainer Skip Miller shows how to simultaneously sell to both the frontline manager as well as the executive who is more concerned with profit/loss indicators such as ROI, time saved, risk lowered, and productivity improved - a strategy used by Google, Apple, Cisco WebEx, and other powerhouses.
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Selling Above and Below the Line
- Convince the C-Suite. Win Over Management. Secure the Sale.
- Narrated by: Timothy Andrés Pabon
- Length: 7 hrs and 31 mins
- Release date: 2021-06-22
- Language: English
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Identifying and Managing Project Risk (4th Edition)
- Essential Tools for Failure-Proofing Your Project
- Written by: Tom Kendrick
- Narrated by: Mike Lenz
- Length: 17 hrs and 2 mins
- Unabridged
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All projects are inherently risky, and complex ones can potentially be the downfall for even the most experienced project manager. From technical challenges and resource issues to unrealistic deadlines and problems with your subcontractors, any number of things can go wrong. Fully updated, consistent with PMI® standards, and addressing “VUCA” (Volatility, Uncertainty, Complexity, and Ambiguity), this book remains the definitive resource for project managers seeking to be proactive in their efforts to guard against failure and minimize unwanted surprises.
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Identifying and Managing Project Risk (4th Edition)
- Essential Tools for Failure-Proofing Your Project
- Narrated by: Mike Lenz
- Length: 17 hrs and 2 mins
- Release date: 2024-01-30
- Language: English
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Price: $45.44 or 1 Credit
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Smart Selling on the Phone and Online
- Inside Sales That Gets Results
- Written by: Josiane Feigon
- Narrated by: Janet Ivey
- Length: 8 hrs and 25 mins
- Unabridged
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Based on the author’s TeleSmart 10 System for Power Selling, this award-winning business book pinpoints the 10 skills essential to high-efficiency, high-success sales performance in an age of telesales and digital selling. Smart Selling on the Phone and Online equips salespeople with the powerful tools they need to open stronger, build trust faster, handle objections better, and close more sales when dealing with customers they can’t see face-to-face.
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Smart Selling on the Phone and Online
- Inside Sales That Gets Results
- Narrated by: Janet Ivey
- Length: 8 hrs and 25 mins
- Release date: 2021-08-24
- Language: English
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The Leader's Pocket Guide
- 101 Indispensable Tools, Tips, and Techniques for Any Situation
- Written by: John Baldoni
- Narrated by: Chris Grove
- Length: 3 hrs and 22 mins
- Unabridged
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Organized into three sections—self, colleagues, and organization—this useful guide spurs leaders to be ever growing in their careers, and includes lessons on major leadership concepts like why integrity should be your employees’ most highly valued trait, how to lead in a way that empowers others to manage, and why you should identify, commit to, and live by six words.
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The Leader's Pocket Guide
- 101 Indispensable Tools, Tips, and Techniques for Any Situation
- Narrated by: Chris Grove
- Length: 3 hrs and 22 mins
- Release date: 2023-10-10
- Language: English
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Price: $19.80 or 1 Credit
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Strategic Customer Service
- Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Written by: John A. Goodman
- Narrated by: Mark Smeby
- Length: 8 hrs and 31 mins
- Unabridged
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Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook draws on more than 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line.
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Strategic Customer Service
- Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Narrated by: Mark Smeby
- Length: 8 hrs and 31 mins
- Release date: 2019-02-05
- Language: English
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Price: $35.73 or 1 Credit
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Black Faces in White Places
- 10 Game-Changing Strategies to Achieve Success and Find Greatness
- Written by: Randal D. Pinkett, Jeffrey A. Robinson, Philana Patterson
- Narrated by: Arnell Powel, Ron Butler
- Length: 10 hrs and 7 mins
- Unabridged
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Black Faces in White Places is about "the game" - that is, the competitive world in which we all live and work. The audiobook offers 10 revolutionary strategies for playing, mastering, and changing the game for the current generation, while undertaking a wholesale redefinition of the rules for those who will follow. It is not only about shattering the old "glass ceiling" but also about examining the four dimensions of the contemporary black experience: identity, society, meritocracy, and opportunity.
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Black Faces in White Places
- 10 Game-Changing Strategies to Achieve Success and Find Greatness
- Narrated by: Arnell Powel, Ron Butler
- Length: 10 hrs and 7 mins
- Release date: 2019-06-04
- Language: English
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Price: $40.01 or 1 Credit
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Persuasion IQ
- The 10 Skills You Need to Get Exactly What You Want
- Written by: Kurt Mortensen
- Narrated by: Tom Parks
- Length: 9 hrs and 11 mins
- Unabridged
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Through his Persuasion Institute, Kurt Mortensen has sought out and studied the Persuasion IQ (PQ) of the world’s top influencers. Now, in this game-changing guide, he’s leveraging his vast knowledge to teach listeners the essential habits, traits, and behaviors necessary to cultivate their natural persuasive abilities. Concentrating on the 10 major Persuasion IQ skills, the book provides listeners an opportunity to assess their own PQ, identify their strengths and weaknesses, and start down a path to enormous success and wealth.
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Persuasion IQ
- The 10 Skills You Need to Get Exactly What You Want
- Narrated by: Tom Parks
- Length: 9 hrs and 11 mins
- Release date: 2021-01-26
- Language: English
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The 10 Laws of Trust
- Building the Bonds That Make a Business Great
- Written by: Joel Peterson, David A. Kaplan - contributor
- Narrated by: Josh Childs
- Length: 3 hrs and 19 mins
- Unabridged
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A culture of trust for all companies large and small is invaluable. Trust turns deflection into transparency, suspicion into empowerment, and conflict into creativity. And what many have learned unfortunately is that no enterprise is too large or too successful to withstand a lack of trust within its walls. In The 10 Laws of Trust, JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge.
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The 10 Laws of Trust
- Building the Bonds That Make a Business Great
- Narrated by: Josh Childs
- Length: 3 hrs and 19 mins
- Release date: 2023-05-23
- Language: English
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e-Riches 2.0
- Next-Generation Marketing Strategies for Making Millions Online
- Written by: Scott Fox
- Narrated by: Scott Fox
- Length: 8 hrs and 58 mins
- Unabridged
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In today’s highly-connected, consumer-driven market, leveraging digital marketing techniques is the only surefire way to attract more customers and make the kind of money you deserve. Following on the success of his book Internet Riches, top e-business entrepreneur and coach Scott Fox shares proven e-strategies to propel your business to success.
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e-Riches 2.0
- Next-Generation Marketing Strategies for Making Millions Online
- Narrated by: Scott Fox
- Length: 8 hrs and 58 mins
- Release date: 2023-06-27
- Language: English
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Results Without Authority
- Controlling a Project When the Team Doesn't Report to You
- Written by: Tom Kendrick
- Narrated by: Tom Parks
- Length: 12 hrs and 39 mins
- Unabridged
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For project managers looking to establish credibility and drive winning results, author Tom Kendrick’s groundbreaking system provides the key to leading cross-functional, outsourced, and other types of teams through every stage of the project cycle. Results Without Authority is the definitive book on control - teaching the three principal levels of control, including project process, influence, and metrics, among other important areas. You will learn the surefire way to keep projects moving forward.
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Results Without Authority
- Controlling a Project When the Team Doesn't Report to You
- Narrated by: Tom Parks
- Length: 12 hrs and 39 mins
- Release date: 2021-06-02
- Language: English
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