Showing results by publisher "Brilliance Audio" in Marketing & Sales
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The Supply Chain Revolution
- Innovative Sourcing and Logistics for a Fiercely Competitive World
- Written by: Suman Sarkar
- Narrated by: Christopher Lane
- Length: 5 hrs and 32 mins
- Unabridged
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When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook - and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history.
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Really great book of Supply Chain case studies
- By Val on 2022-08-23
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The Supply Chain Revolution
- Innovative Sourcing and Logistics for a Fiercely Competitive World
- Narrated by: Christopher Lane
- Length: 5 hrs and 32 mins
- Release date: 2017-06-22
- Language: English
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Zone to Win
- Organizing to Compete in an Age of Disruption
- Written by: Geoffrey A. Moore
- Narrated by: Tom Parks
- Length: 4 hrs and 26 mins
- Unabridged
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Following up on the ferociously innovative Escape Velocity, which served as the basis for Moore's consulting work to such companies as Salesforce, Microsoft, and Intel, Zone to Win serves as the companion playbook for his landmark guide, offering a practical manual to address the challenge large enterprises face when they seek to add a new line of business to their established portfolio.
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Zone to Win
- Organizing to Compete in an Age of Disruption
- Narrated by: Tom Parks
- Length: 4 hrs and 26 mins
- Release date: 2017-10-10
- Language: English
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Steal the Show
- From Speeches to Job Interviews to Deal-Closing Pitches, How to Guarantee a Standing Ovation for All the Performances in Your Life
- Written by: Michael Port
- Narrated by: Michael Port
- Length: 7 hrs and 38 mins
- Unabridged
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Every day there are moments when you must persuade, inform, and motivate others effectively. Each of those moments requires you, in some way, to play a role, to heighten the impact of your words, and to manage your emotions and nerves. Every interaction is a performance, whether you're speaking up in a meeting, pitching a client, or walking into a job interview.
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Steal the Show
- From Speeches to Job Interviews to Deal-Closing Pitches, How to Guarantee a Standing Ovation for All the Performances in Your Life
- Narrated by: Michael Port
- Length: 7 hrs and 38 mins
- Release date: 2015-10-06
- Language: English
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
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The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Release date: 2014-12-16
- Language: English
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Outside In
- The Power of Putting Customers at the Center of Your Business
- Written by: Harley Manning, Kerry Bodine
- Narrated by: Mel Foster
- Length: 7 hrs and 35 mins
- Unabridged
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The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.
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Outside In
- The Power of Putting Customers at the Center of Your Business
- Narrated by: Mel Foster
- Length: 7 hrs and 35 mins
- Release date: 2012-08-28
- Language: English
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Winning the Brain Game
- Fixing the 7 Fatal Flaws of Thinking
- Written by: Matthew E. May
- Narrated by: Alexander Cendese
- Length: 4 hrs and 30 mins
- Unabridged
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Science confirms the distinction between the biological brain and the conscious mind. Each day, a game of mind versus matter plays out on a field defined by the problems we must solve. Most are routine, and don't demand a more mindful approach. It's when we're faced with more difficult challenges that our thinking becomes vulnerable to brain patterns that can lead us astray.
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A valuable tool for any creative endeavor.
- By Roger Meloche on 2022-03-13
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Winning the Brain Game
- Fixing the 7 Fatal Flaws of Thinking
- Narrated by: Alexander Cendese
- Length: 4 hrs and 30 mins
- Release date: 2016-05-27
- Language: English
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The Second Machine Age
- Work, Progress, and Prosperity in a Time of Brilliant Technologies
- Written by: Erik Brynjolfsson, Andrew McAfee
- Narrated by: Jeff Cummings
- Length: 8 hrs and 49 mins
- Unabridged
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In recent years, Google’s autonomous cars have logged thousands of miles on American highways and IBM’s Watson trounced the best human Jeopardy! players. Digital technologies — with hardware, software, and networks at their core — will in the near future diagnose diseases more accurately than doctors can, apply enormous data sets to transform retailing, and accomplish many tasks once considered uniquely human.
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The Second Machine Age
- Work, Progress, and Prosperity in a Time of Brilliant Technologies
- Narrated by: Jeff Cummings
- Length: 8 hrs and 49 mins
- Release date: 2014-01-20
- Language: English
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Dealing with Difficult People
- Written by: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 2019-05-28
- Language: English
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The Master Algorithm
- How the Quest for the Ultimate Learning Machine Will Remake Our World
- Written by: Pedro Domingos
- Narrated by: Mel Foster
- Length: 13 hrs and 3 mins
- Unabridged
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Under the aegis of machine learning in our data-driven machine age, computers are programming themselves and learning about - and solving - an extraordinary range of problems, from the mundane to the most daunting. Today it is machine learning programs that enable Amazon and Netflix to predict what users will like, Apple to power Siri's ability to understand voices, and Google to pilot cars.
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Worth the read for beginners
- By Bogdan on 2019-05-24
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The Master Algorithm
- How the Quest for the Ultimate Learning Machine Will Remake Our World
- Narrated by: Mel Foster
- Length: 13 hrs and 3 mins
- Release date: 2015-09-22
- Language: English
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Questions That Sell
- The Powerful Process for Discovering What Your Customer Really Wants, Second Edition
- Written by: Paul Cherry
- Narrated by: Patrick Lawlor
- Length: 8 hrs and 14 mins
- Unabridged
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As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal. Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price - and increase your success rate as a result.
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Questions That Sell
- The Powerful Process for Discovering What Your Customer Really Wants, Second Edition
- Narrated by: Patrick Lawlor
- Length: 8 hrs and 14 mins
- Release date: 2017-12-14
- Language: English
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Driving Honda
- Inside the World’s Most Innovative Car Company
- Written by: Jeffrey Rothfeder
- Narrated by: Mel Foster
- Length: 10 hrs and 46 mins
- Unabridged
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For decades there have been two iconic Japanese auto companies. One has been endlessly studied and written about. The other has been generally underappreciated and misunderstood. Until now. Since its birth as a motorcycle company in 1949, Honda has steadily grown into the world’s fifth largest automaker and top engine manufacturer, as well as one of the most beloved, most profitable, and most consistently innovative multinational corporations.
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Driving Honda
- Inside the World’s Most Innovative Car Company
- Narrated by: Mel Foster
- Length: 10 hrs and 46 mins
- Release date: 2014-07-31
- Language: English
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Winning the Story Wars
- Why Those Who Tell - and Live - the Best Stories Will Rule the Future
- Written by: Jonah Sachs
- Narrated by: Jonah Sachs
- Length: 7 hrs and 14 mins
- Unabridged
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The story wars are all around us. They are the struggle to be heard in a world of media noise and clamor. Today, most brand messages and mass appeals for causes are drowned out before they even reach us. But a few consistently break through the din, using the only tool that has ever moved minds and changed behavior - great stories. With insights from mythology, advertising history, evolutionary biology, and psychology, viral storyteller and advertising expert Jonah Sachs takes listeners into a fascinating world of seemingly insurmountable challenges and enormous opportunity.
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Winning the Story Wars
- Why Those Who Tell - and Live - the Best Stories Will Rule the Future
- Narrated by: Jonah Sachs
- Length: 7 hrs and 14 mins
- Release date: 2012-07-10
- Language: English
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Launch
- An Internet Millionaire's Secret Formula to Sell Almost Anything Online, Build a Business You Love, and Live the Life of Your Dreams
- Written by: Jeff Walker
- Narrated by: Patrick Lawlor
- Length: 7 hrs and 12 mins
- Unabridged
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The start of everything is critically important - and every truly successful product or business starts with a successful launch. Unfortunately most entrepreneurs put all their focus into "getting the doors open" without giving much thought to creating a great launch. However, since 1996, Jeff Walker has been obsessed with creating hugely successful launches in our increasingly digital world. During those years Jeff created an unbroken string of amazing successes for himself and his clients.
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Braggadocious BS!
- By Amazon Customer on 2019-07-09
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Launch
- An Internet Millionaire's Secret Formula to Sell Almost Anything Online, Build a Business You Love, and Live the Life of Your Dreams
- Narrated by: Patrick Lawlor
- Length: 7 hrs and 12 mins
- Release date: 2015-12-27
- Language: English
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Who Gets What - And Why
- The New Economics of Matchmaking and Market Design
- Written by: Alvin E. Roth
- Narrated by: Peter Berkrot
- Length: 7 hrs and 41 mins
- Unabridged
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If you've ever sought a job or hired someone, applied to college or guided your child into a good kindergarten, asked someone out on a date or been asked out, you've participated in a kind of market. Most of the study of economics deals with commodity markets, where the price of a good connects sellers and buyers. But what about other kinds of "goods," like a spot in the Yale freshman class or a position at Google?
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Who Gets What - And Why
- The New Economics of Matchmaking and Market Design
- Narrated by: Peter Berkrot
- Length: 7 hrs and 41 mins
- Release date: 2015-06-02
- Language: English
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Scaling Lean
- Mastering the Key Metrics for Startup Growth
- Written by: Ash Maurya
- Narrated by: Ash Maurya
- Length: 5 hrs and 27 mins
- Unabridged
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In the early stages of a tech startup's life, it's hard to decipher the meaningful metrics from the distractions. How do you know if your product is working? Is it the number of new signups? Average amount of time spent on the site? Revenue, even if you don't have a revenue model yet? In Scaling Lean, serial entrepreneur and author of the startup cult classic Running Lean Ash Maurya offers a tactical handbook for measuring and scaling a tech startup with maximum efficiency and efficacy.
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Growth explained
- By Marcio O. Santos on 2017-10-18
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Scaling Lean
- Mastering the Key Metrics for Startup Growth
- Narrated by: Ash Maurya
- Length: 5 hrs and 27 mins
- Release date: 2016-06-14
- Language: English
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Written by: Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Unabridged
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Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Release date: 2017-12-28
- Language: English
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Green to Gold
- How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage
- Written by: Daniel C. Esty, Andrew S. Winston
- Narrated by: Fred Stella
- Length: 10 hrs and 54 mins
- Unabridged
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Green to Gold is an essential guide for forward-thinking business leaders who see the Green Wave coming and want to profit from it. This audio explores what every executive must know to manage the environmental challenges facing society and business. Based on the authors' years of experience and hundreds of interviews with corporate leaders around the world, Green to Gold, shows how companies generate lasting value.
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Concepts for every business
- By Brandon Claude Lewis on 2022-09-20
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Green to Gold
- How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage
- Narrated by: Fred Stella
- Length: 10 hrs and 54 mins
- Release date: 2009-01-12
- Language: English
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Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- Written by: Shep Hyken
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 20 mins
- Unabridged
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Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
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Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 20 mins
- Release date: 2018-04-11
- Language: English
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Raise the Bar
- An Action-Based Method for Maximum Customer Reactions
- Written by: Jon Taffer, Karen Kelly
- Narrated by: Luke Daniels
- Length: 7 hrs and 14 mins
- Unabridged
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If there’s anyone who can prevent a bar or restaurant from going belly-up, it’s Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he runs the biggest trade show in the business and has turned around nearly 1,000 bars and at least that many restaurants.
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Very insightful and easy to listen to
- By Andrew Pololos on 2021-03-12
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Raise the Bar
- An Action-Based Method for Maximum Customer Reactions
- Narrated by: Luke Daniels
- Length: 7 hrs and 14 mins
- Release date: 2013-10-21
- Language: English
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The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 32 mins
- Unabridged
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The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
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The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 32 mins
- Release date: 2014-07-25
- Language: English
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