Résultats de "Matthew Dixon" dans Toutes les catégories

In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.

The authors unveil research that identifies Mobilizers and provide a roadmap for how sales and marketing teams can find them, engage them with disruptive insight, and leverage them to drive consensus across the customer organization. Once you have identified the Mobilizers among your customers, almost any rep, with the right coaching, tools, and marketing support can start a chain reaction that leads to a whole organization getting on board with even the most provocative ideas.

In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business. But this approach backfires dramatically. Why? Because it completely gets wrong the primary driver behind purchasing decision-making: once purchase intent is established, customers no longer care about succeeding. What they really care about is not failing.

From hayrides, corn mazes, Jekyll n Hyde, warped games, witches, demons, and death personified, Autumn Nights: 13 Spooky Fall Reads brings together the very best in chilling tales to hear under a harvest moon. This audiobook is for those who get excited about Halloween and crisp fall weather (and yes, even pumpkin spice lattes). Are you the type to dream of windy nights and tumbling leaves even while summer days stretch on? Do you want scary bonfire stories with doses of humor and twists on classical tales? This collection is perfect for you.

The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades.

Top performers have figured out a radical new approach that is redefining what it means to be a "rainmaker" in today's professional services market. Drawing on a comprehensive, quantitative study of nearly 3,000 partners, The Activator Advantage identifies the five types of partners found across the professional services landscape and shows how only one of them—the Activator—drives consistent growth.

It's simple really, I love Arnold Schwarzenegger and I want to force my friends to watch all of his films with me. Join us. Join us.

Qual será o segredo do sucesso em vendas? Se você for como a maioria dos líderes empresariais, dirá que é uma questão de relacionamento - e estará errado. Os melhores vendedores não se limitam a construir relacionamentos com seus clientes: eles os desafiam. A necessidade de compreender o que os melhores vendedores fazem - e o que os distingue de seus colegas de resultados apenas medianos - levou Matthew Dixon e Brent Adamson a investigar as competências, atitudes e conhecimentos mais importantes para um desempenho excepcional em vendas.