Kirsty Donnelly, CEO of City & Guilds, talks to Safaraz Ali about her remarkable journey as she takes the helm under the new ownership of PeopleCert.
In this powerful episode of Canny Conversations, Safaraz Ali sits down with Kirstie Donnelly MBE, the Chief Executive Officer of City & Guilds, to explore a career shaped by transformation, vision, and values-driven leadership.
Now leading City & Guilds through one of the most significant turning points in its 145-year history, Kirstie reflects on her remarkable journey - from navigating the challenges of the COVID-19 pandemic to steering a bold new chapter through the acquisition by global certification leader PeopleCert. It’s a candid and timely conversation about what it takes to lead a legacy organisation through disruption, remain focused on mission, and adapt for the future of work.
This episode is more than a leadership story - it’s a frontline account of how the UK’s most recognised awarding body is repositioning itself to meet the demands of the Fourth Industrial Revolution, embracing digital credentials, globalisation, and lifelong learning, while staying anchored in purpose and social mobility.
Kirstie opens up about the pressures of leadership during the pandemic, the strategic reflections that led to the PeopleCert deal, and how she sees City & Guilds playing a renewed role in the global skills ecosystem. Her belief that “talent exists everywhere, but opportunity does not” is a theme that runs deeply throughout the episode - as does her call for system-wide reform, cross-sector collaboration, and courageous leadership.
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