Behavior Business

If you are in business, you are in the business of behavior. Unless a business influences behavior, it will not succeed. In the last 50 years, we have learnt more about how we behave than over the previous 5,000. This audiobook shows how behavioral science has revolutionized our understanding of how people really think (or don’t) and how we can use those insights in our businesses to influence behavior and gain competitive advantage.

In a world where every decision, every success, and every relationship is dictated by human behavior, The Ops Manual offers you the tools that the elite use to rise to power. The strategies and frameworks within will transform how you interact with others, enabling you to influence, inspire, and control outcomes with scientific precision.

Emotional Intelligence: Behaviors and Habits for Career Growth is Book 1 in the Leadership’s Most Wanted series—a 3-part journey co-developed with Todd Gilmore. In this first installment, Jessop helps you build your internal EQ: self-awareness, emotional control, empathy, and purposeful communication.

The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller...

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? You are not alone. After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was ‘surrounded by idiots,’ communication expert and bestselling author Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain personality types.

At its heart, accountability is understanding that your actions do not always have the impact that you intend; it is ownership of your actions, working to repair problematic issues, and learning how to prevent patterns from forming or continuing in the future. How to Be Accountable will walk you through your own head to understand your own patterns and behaviors, untangle them, and live the kind of life you want.

After enjoying two weeks of well-deserved R and R at Pearl Harbor, Art Turner, his crew, and his boat are once again asked to go out and do the impossible…and to make it snappy, already! Webster Clayton has uncovered a Japanese plan to send a major invasion force to Guadalcanal. In order to soften up the marines there, Admiral Isoroku Yamamoto intends sending in a battleship to bombard Henderson Field and obliterate the Cactus Airforce.

In the years following her role as the lead author of the international best seller, Limits to Growth - the first book to show the consequences of unchecked growth on a finite planet - Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001. Thinking in Systems is a concise and crucial book offering insight for problem-solving on scales ranging from the personal to the global. Edited by the Sustainability Institute's Diana Wright, this essential primer brings systems thinking out of the realm of computers and equations and into the tangible world....

This is a reissue of National Book Award finalist Mary Gaitskill's debut collection, Bad Behavior - powerful stories about dislocation, longing, and desire that depict a disenchanted and rebellious urban-fringe generation as it searches for human connection. Now a classic, Bad Behavior made critical waves when it was first published, heralding Gaitskill's arrival on the literary scene and her establishment as a sharp, erotically charged, and audaciously funny writer of contemporary literature.

Business Ethics for Better Behavior concisely answers the three most pressing ethical questions business professionals face: What makes business practices right or wrong? Why do normal, decent businesspeople of good will sometimes do the wrong thing? And how can we use the answer to these questions to get ourselves, our coworkers, our bosses, and our employees to behave better?

Unlock the leadership behaviors that make teams fight to keep you. Technical skills can open doors, but emotional intelligence is what keeps you—and your team—at the top. Emotional Intelligence Behaviors: Leadership’s Most Wanted delivers the essential habits and mindset shifts that turn good leaders into unforgettable ones. Written by leadership experts Todd Gilmore and Sandra Jessop, this book is part of the powerful Training and Development Series for Individuals and Teams—designed to help professionals master the real-world skills that drive lasting success.

A C-Suite Executive’s Guide to Leading High-Performance Teams & Resolving Workplace Conflict! Are you a leader struggling with difficult team dynamics, unproductive employees, or workplace conflict? Do you want to enhance collaboration, build trust, and hold your team accountable—without micromanaging? What You’ll Gain from This Book: How to Handle Difficult Personalities – Learn to manage manipulators, passive-aggressors, narcissists, and workplace bullies with confidence. Conflict Resolution & Mediation Tactics – Turn workplace tension into opportunities for team growth and innovation.

Muhammad Yunus, the practical visionary who pioneered microcredit and won the 2006 Nobel Peace Prize for his world-changing efforts, here develops his revolutionary new concept that promises to redeem the failed promise of free enterprise: social business.

In Beverly Hills Manners, Lisa Gache offers a behind-the-scenes look at the unique social dilemmas of the residents of the hills of Beverly through the eyes of an etiquette expert tasked with transforming her awkward, boorish, and sometimes challenging clients into social virtuosos. From Saudi princesses to Oscar winners, talent agents to intelligence operatives, child actresses, butlers, and football players, Lisa has amassed an astounding roster.

NEW YORK TIMES BESTSELLER A groundbreaking exploration of the ancient rules women unwittingly follow in order to be considered “good,” revealing how the Seven Deadly Sins still control and distort our lives and illuminating a path toward a more balanced, spiritually complete way to live...

There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are.

A top performance expert reveals the secret behind many top athletes and executives: creating a heroic alter ego to activate when the chips are down. There’s only one person in the way of you untapping your potential: You. There’s also one person who can move you out of the way so you can...

Playing to Win, a noted Wall Street Journal and Washington Post best seller, outlines the strategic approach Lafley, in close partnership with strategic adviser Roger Martin, used to double P&G’s sales, quadruple its profits, and increase its market value by more than $100 billion when Lafley was first CEO (he led the company from 2000 to 2009). The book shows leaders in any type of organization how to guide everyday actions with larger strategic goals built around the clear, essential elements that determine business successwhere to play and how to win.

For anyone who wants to be heard at work, earn that overdue promotion, or win more clients, deals, and projects, the bestselling author of Captivate, Vanessa Van Edwards, shares her advanced guide to improving professional relationships through the power of cues. What makes someone charismatic?...

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.