Business Communication Skills

Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost, employees are encouraged or demotivated, professional networks are expanded or extinguished - all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect, and sidestep common minefields when communicating gets critical.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Usa los gestos a tu favor y conviértete en un líder carismático y exitoso.

In any difficult relationship, whether professional, romantic, family, friendship, or some other type of relationship, there are two sides to the story. What if there was a way to rid any relationship from its dysfunction, even if you think you aren’t the cause of it? Seeing not just your role in the problem, but your ability to change the role of the other side of the equation is powerful. That’s the 50 75 100 solution. Learn how to be the source of the solution if you aren’t the source of the problem.

Become a calm, confident person - improve your social skills, confidence and happiness - manage your work and personal relationships better. Meghan Roberts best-selling guide has helped countless people around the world and has been praised for its no-nonsense and fast approach.

Whether you are sending an email, twittering, or just wondering if it’s appropriate to answer your phone, here are the answers to all your communication questions. Covering phones, the Internet, television, and much, much more, this accessible and lively handbook provides up-to-date information on all your modern electronic needs. Written by the founders of the National League of Junior Cotillions, this book provides the listener with access to information sought after by hundreds of people.

Would you rather get a root canal than face a group of strangers? Does the phrase “working a room” make you want to retreat to yours? Devora Zack, an avowed introvert and successful consultant who gives presentations to thousands of people at dozens of events annually, feels your pain. She found that other networking books assume that to succeed, you have to act like an extrovert. Not at all. There is another way.

Not everyone is outgoing, polished, courageous, and loud. In this book you'll discover how you can be yourself and still crush it in your network marketing company. Be prepared to learn how introversion impacts your business, alternative strategies to get customers and recruits, and more....

Story isn't just one way to persuade. It's the way. It's built into the architecture of the brain, and has been since early humans gathered around the camp fire, trying to figure out how to outsmart the lion next door. In Story or Die, story coach Lisa Cron sets out to decode the power of story, first by examining how the brain processes information, translates it into narrative, and then guards it as if your life depends on it.

If you've always wanted to develop a magnetic personality by mastering the art of small talk but feel intimidated and uncomfortable in social situations, then keep reading...A study published in the Journal of Social Psychology and Personality Science has linked small talk with improved brain power and overall life satisfaction. Which means you can learn to break the ice, energize your brain cells and greatly improve your quality of life. You can do this all without having to pretend to be someone you’re not.

With startling insights and a dash of humor, Stop Talking, Start Communicating combines scientific research with real-world strategies to deliver a proven approach to more effective communication.

This bundle includes the four best self-help guides that help you overcome anxiety, stress, and depression and will improve every area of your life.

Based on real coaching experiences with professionals from over 30 countries, Find Your English Voice reveals why traditional language learning fails to address the deeper barriers to authentic communication—and what actually works.

David Cay Johnston has made a name for himself as the defender of the common man, calling out the rich and powerful for cheating the system at the expense of everyone else. Whether he's exposing unjust loopholes in the tax code that help the rich get richer or pointing out how powerful corporations pocket government subsidies at excessive taxpayer expense, Johnston is an eloquent town crier for justice and equality.

In three must-listen books, you’ll master effective communication one step at a time. The Communication Guru Collection teaches you how to talk effectively, master small talk, and listen empathically. Every book in the collection delivers highly practical techniques that you can quickly apply to your everyday conversations. Using the skills in each book, your communication ability will skyrocket, leading to more meaningful connections, more effective conflict resolution, and a greater influence on everyone graced by your company.

In Dr. Diane Hamilton’s provocative new book, she uncovers what could foreseeably be the next movement to enhance human performance, a critical and direct link to improving motivation and communication-based issues that challenge organizations. Drawing on decades of research and incorporating interviews from some of the top leaders of our time, Hamilton examines the factors that influence curiosity including fear, assumptions, technology, and environment (FATE). Her ground-breaking research provides an action plan to transform individuals and organizations.

Organizational psychologist and executive coach Rebecca Newton has found that even her most successful clients still want more of one quality: gravitas. They want their words to carry weight, to have a positive, lasting impact on those around them. Gravitas can seem like an elusive, intangible quality, but it isn't about adopting the style of another or being someone you're not. Newton draws on extensive research and experience coaching business leaders to show what underpins authentic gravitas and how anyone can develop it.

Do you find yourself at a loss for words when you need to communicate with someone? This book will help you break the cycle of communicating ineffectively by teaching you how to read people's reactions and understand what they are thinking.

In How to Negotiate Anything, Anywhere, Cohen demonstrates—in an entertaining way—how to negotiate with savvy. Using humorous lessons and insightful anecdotes—and even employing apt imitations of famous personalities and personal acquaintances—Cohen communicates different negotiating strategies and how they can be used.

Are you feeling overwhelmed or disconnected from things that once mattered to you? As we rely more and more on technology, it isn't hard to see why the devices meant to simplify our lives can often cause us the most stress. In this refreshing, practical book, you'll learn ways to reclaim some of the calm and focus that have slipped away with the influx of so much technology. And along the way, you'll gain new insights that bring you more connectedness and give you new ways of increasing happiness - all by your own design.