Business Communication Skills

There has never been a better time to build an audience around your idea or product. But with so many people and companies clamoring for attention, it's also more challenging than ever to do work that deeply resonates with the marketplace and creates true and lasting impact.

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

David Cay Johnston has made a name for himself as the defender of the common man, calling out the rich and powerful for cheating the system at the expense of everyone else. Whether he's exposing unjust loopholes in the tax code that help the rich get richer or pointing out how powerful corporations pocket government subsidies at excessive taxpayer expense, Johnston is an eloquent town crier for justice and equality.

Let's be honest: Your coworkers can drive you crazy sometimes. You spend your days navigating a minefield of passive-aggressive emails, pointless meetings, and downright “less than smart” behavior. You dream of a workplace where you can say what you really think... without getting fired. HR Approved Ways to Say (Almost) Anything to Coworkers is your secret sauce. This book will show you how to tame the chaos, conquer difficult people, and reclaim your sanity—all while keeping your HR record squeaky clean.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.

The object of the first part of this audiobook is to show how to acquire the art of public speaking, an art the importance of which, especially in this country, no one will deny. That it may be mastered, even by those possessed of but ordinary gifts, is certain. They may not, it is true, become great orators, but they may at least learn how to express themselves before an audience with clearness and propriety.

Un guide pratique et accessible pour apprendre à donner et à recevoir un feed-back en toute tranquillité ! Dans un monde professionnel où l'exigence est de plus en plus forte, il est fondamental d'obtenir un retour sur son travail afin de s'améliorer et de dépasser ses faiblesses. Suivant cette logique, pourquoi ne pas se familiariser à la pratique du feed-back ? Que ce soit pour le donner ou le recevoir, mieux vaut s'y préparer pour ne pas laisser les émotions prendre le dessus.

Jeffrey Gitomer's The Little Green Book of Getting Your Way digs deep into the 9.5 elements that make persuasion, and getting your way, happen. By breaking down the elements, the listener will begin to understand, take action, become proficient, and then master the ability to persuade. Because persuasion occurs in so many different areas of life and business, Gitomer leads the listener from mental readiness to the principles of getting your way and the power that persuasion offers.

"Oamenii sunt diferiți. Și ne referim aici nu la diferențe de vârstă, înălțime sau culoare a ochilor, ci la diferențe de comportament. Există un spectacol al varietății reacțiilor celor din jurul nostru la ceea ce se întâmplă în fiecare zi, iar aceste nuanțe nu ne pot fi indiferente, pentru că ne desfășurăm cu toții activitatea în mijlocul oamenilor și avem nevoie să construim relații durabile cu cei din familie, cu prieteni, cu colegi, cu clienți. Vrem să conviețuim bine, altfel spus."

Enhanced and effective communication is the number one tool people require in the business world and in personal relationships. With effective and efficient communication, people are able to lead with compassion and understanding, to find success, and to reach their goals with greater ease. Communication Skills for Everyday People understands the following: It can be all too easy to be misunderstood in this world.

Do you struggle to find the right words in important moments? Do nerves, lack of clarity, or uncertainty about your audience hold you back from speaking with confidence? How to Speak Effectively Anywhere by Melanie Nash is your complete guide to mastering communication in every setting—from the workplace to social gatherings, from formal speeches to casual conversations. This book takes you step by step through the skills that turn ordinary communication into powerful connection.

Help! I Work with People is not a book about leadership theory, but rather a handbook on how to connect with people and influence them for good. With his signature transparent and relatable storytelling, Chad Veach uses modern research and biblical principles to encourage you to lean into your leadership potential regardless of your level of influence or experience. In short and easily digestible chapters, he addresses the three phases of becoming a quality leader: learning to lead the hardest person you will ever be in charge of-yourself and more.

In the midst of a world filled with disagreements and disputes, the art of effective argumentation stands as a beacon of clarity. Doug Madden, in How to Argue Like a Lawyer, transforms the courtroom strategies used by seasoned attorneys into everyday tools for clear communication, productive disagreements, and mutual understanding.

You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

From artists to entrepreneurs, students looking for their first jobs to organizational leaders, public figures to speakers, Tell Me About Yourself helps everyone bolster confidence and authentic communication in life's most vulnerable moments. Treading on a proven six-step process, the founder and CEO of Oratory Glory, Holley Murchison, teaches you how to craft and deliver a comprehensive, compelling, and generally kick ass introduction.

Dans un monde où la communication est essentielle, maîtriser l'art de parler en public peut transformer votre vie. Que vous soyez étudiant, professionnel, entrepreneur ou simplement désireux de dépasser vos peurs, ce livre est votre guide ultime.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Have you ever heard yourself or someone else say: "Some of my best friends are...(Black, White, Asian, etc.)"? or "I don't think of you as...(Gay, Disabled, Jewish, etc.)"? or "I don't see color, I'm colorblind"? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally.