Listen free for 30 days
-
An Education in Service Management
- A Guide to Building a Successful Service Management Career and Delivering Organisational Success
- Narrated by: Andrew Kingston
- Length: 5 hrs and 31 mins
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to Cart failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from wish list failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo + applicable taxes after 30 days. Cancel anytime.
An Education in Service Management
Narrated by:
Andrew Kingston
Buy Now for $25.00
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Tax where applicable.
Publisher's Summary
An Education in Service Management - A guide to building a successful service management career and delivering organizational success
IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organizations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.
ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:
- Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;
- ITSM roles vary from service desk analyst to chief technology officer or consultant; and
- As a CTO, a CIO or an organizational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2023 IT Governance Publishing Ltd (P)2024 IT Governance Publishing Ltd