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Never Split the Difference

Negotiating as if Your Life Depended on It

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About this listen

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:

  • Establish Rapport
  • Create Trust with Tactical Empathy
  • Gain the Permission to Persuade
  • Shape What Is Fair
  • Calibrate Questions
  • Transform Conflict into Collaboration
  • Spot Liars
  • Create Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.

Business Communication Communication & Social Skills Management & Leadership Marketing & Sales Negotiating Personal Development Personal Success Business Career Leadership Inspiring Investing Real Estate Management Business Credit Real State Negotiating Real Estate Product Strategy

Editorial Review

If you’re looking to improve your negotiation skills, help is just a listen away. Whether it involves your salary, a new home, or your partner, negotiating often has us worried about the arguments and the outcome.

In Never Split the Difference, a former FBI hostage negotiator shows you practical ways to get the advantage in any discussion, at home or in the boardroom. Seemingly counterintuitive, these nine principles have helped Chris Voss save lives and now, they can help you be more persuasive in any discussion.

Voss’ straightforward writing style makes for a captivating listen. Here, veteran audiobook narrator Michael Kramer’s dramatic pacing and intense voice will draw you into first-hand stories of high-stakes negotiations to reveal Voss’ mindset and the reasons for his success.

Over time, Chris Voss started seeing the same dynamics of hostage negotiations play out in business deliberations and other real-life situations. He realized that certain approaches worked as well with terrorists as they did with teenagers. The result is a lesson in how to use emotional intelligence and intuition effectively in all aspects of your life.

Timely and practical, Never Split the Difference remains a bestselling title across Canada almost years after its release.

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As soon as I started this book, the FBI negotiation stories and the practical knowledge pulled me in and I listened to this 8-hour book in one day. I restarted it the next day to review the principles talked about in this book (mirroring, labeling, and tactical empathy) and am enjoying it immensely. 10/10 would recommend~

Listened to it 2 times in 1 week

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I enjoyed it! And learned so much about being prepared to make the most out of every situation. Thanks for sharing your wisdom Chris

Eye opening and inspirational

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Chris Voss tells great stories to teach effective technics in negotiation, the juxtaposition between negotiating for the release of a hostage and helping your son learning to play his position in football shows that these technics can we used in all aspects of life. #Audible1

Great set of skills to learn to negotiate

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This is a great book and should be a must read for everyone in business!

A must read!

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Very enjoyable book. Surprising interesting and I wish it was longer or he comes out with another.

Great

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