In this episode of the Copilot Studio Podcast we dive into the latest advancements in AI-powered collaboration and process automation with Jeff Teper of Microsoft. Discover how companies are transforming their workflows and the pressures of innovating in a tech-driven market.

- Jeff Teper shares insights on how Copilot, including Microsoft Teams bots built with Copilot Studio, can and are revolutionizing team workflows and chat channels.

- Learn about the powerful features of SharePoint premium and the importance of tailored SharePoint architecture for different organizational needs.

- Explore the significant productivity boosts reported from GitHub Copilot in code writing and Copilot for M365 in various business processes.

- Hear about the rapid adoption of Microsoft Teams during the pandemic and the enthusiastic reception of the new AI feature, Copilot.

- Gain perspective on the importance of security in AI innovation and the role customer and partner feedback play in shaping Microsoft's success.

Timestamps:

00:00 SharePoint's evolution and importance in collaboration.
05:53 SharePoint usage growing, OneDrive now part.
07:11 Rapid growth in website creation, new SharePoint features.
11:34 Leveraging Microsoft 365 for content apps integration.
15:26 Promote knowledge sharing by simplifying template choices.
19:19 SharePoint advanced management for large data volumes.
23:07 Individual and organizational focus on growth metrics.
26:54 Advises caution on industry's ongoing technological changes.
29:27 Quick shift to distributed collaboration, major adaptation.
31:07 Create adoption guides; leverage AI without jargon.
37:05 Ask Copilot questions to expand knowledge and confidence.
38:37 AI-driven workflow automation and customer service bots.
41:12 AI transforms collaboration and business processes powerfully.
44:44 Shifted to cloud, faced tech challenges, improved.
49:04 Balancing family and work pressure for success.

Tom Arbuthnot, a Microsoft MVP and founder of Empowering Cloud, discusses the use of AI copilot in Microsoft Teams and other applications.

He emphasizes the importance of training and understanding different use cases for copilot to be effective. Tom also highlights the need for users to consciously change their habits and expectations when using AI tools. He shares his personal experiences with copilot, including using it to catch up with his team and summarize meetings. Tom also discusses the benefits of AI in content generation and the challenges of teaching AI style and tone.

The conversation covers topics such as the potential use of AI in generating content, the challenges of keeping up with the pace of change in Microsoft 365, the importance of user adoption and change management, and the measurement of the impact of change.

Tom emphasizes the need for organizations to focus on the value and relevance of new features and to invest in user adoption to maximize the benefits of Microsoft 365.

Time Stamps

00:00 Introduction and Background
02:18 Different Experiences with Copilot in Microsoft Teams
06:08 Importance of Scenario-Based Adoption for Copilot
08:03 The Habit Change of Using AI Tools
09:27 Personal Benefits of Copilot and AI in Content Generation
11:19 The Challenges of Teaching AI Style and Expectations
13:09 The Role of Prompt Engineering in AI
22:44 Focusing on Key Changes and Measuring Impact
25:38 Maturity of Organizations and Readiness for New Features
28:19 Continuous Change and the Importance of Change Management
32:36 Measuring the Impact of Change and Adoption
34:35 Conclusion

Connect with Tom on LinkedIn - https://www.linkedin.com/in/tomarbuthnot

Andy Huneycutt, an enterprise collaboration specialist, discusses the benefits and use cases of Copilot, a generative AI tool by Microsoft.

He explains that Copilot is a semantic search engine tied to a large language model that can assist with content generation, summarization, and research. Andy shares examples of how Copilot can be used in Microsoft Teams meetings, email threads, and document creation. He emphasizes the importance of user education and data privacy and security when implementing Copilot in businesses.

Andy also discusses the ongoing pilot program and the role of champions in promoting Copilot adoption.

Takeaways

🔥 Copilot is a powerful generative AI tool that can assist with content generation, summarization, and research.

🔥 It can be used in various Microsoft applications, such as Teams, Outlook, Word, Excel, and PowerPoint.

🔥 Users should approach Copilot conversationally and be prepared to vet and refine the generated content.

🔥 Businesses should focus on data privacy and security, user education, and measuring the return on investment when implementing Copilot