• 137: The Shift from Healer to Visionary
    Apr 24 2024

    Have you ever felt the pull between your skills as a clinician and the lure of leadership within your medical practice?

    On today’s episode of Practice Freedom, Mark discusses how the right mindset can transform a technical professional into a leader who flourishes not by having all the answers, but by asking the right questions. We delve into what it means to be a visionary leader and individual healer and the complexities accompanying these medical roles. We provide actionable strategies for professionals striving to enhance the operational efficacy of their organizations while achieving personal fulfillment.

    Mark reveals the essential personal transformations needed for this transition. Visionary leaders often begin with no definitive maps, understanding that groundbreaking innovation cannot follow a pre-charted course. We explore the interplay between immediate value production and long-term strategic planning and how resilience and humility are the cornerstones of learning from setbacks and propelling personal growth and professional leadership.

    If you're ready to redefine your leadership journey in medicine, you won’t want to miss this episode.

    In this episode, you will hear:
    • The contrast between a visionary leader and an individual healer in medicine
    • The need for leaders to ask questions and embrace humility
    • Cultivating a culture where inquiries lead to growth and improvements
    • Challenges in transitioning from technical expertise to visionary leadership
    • Balancing immediate value production with strategic long-term planning
    • A continuous learning process, including adaptability to manage operations and personnel changes for future growth
    • Learning from failures and positioning humility as a key to progress
    • Nurturing leadership skills while guiding practices toward new operational excellence and innovation
    • Balancing clinical roles with leadership responsibilities for practice betterment
    Resources from this episode:
    • www.markhendersonleary.com

    As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

    Follow and Review:

    We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

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    20 mins
  • 136: Leaping into Medical Entrepreneurship: Part 2 | Dr. Natalie Hone
    Apr 17 2024

    A healthcare venture is a complicated combination of visionary leadership and the realities of business management.

    On this episode of Practice Freedom, Mark sits down again with Dr. Natalie Hone to continue discussing her journey of starting a dermatology practice, from the unexpected administrative burdens to the precious moments of patient care that fuel a founder's passion. Mark shares his personal experiences of healing and growth under Dr. Hone's care, and we peel back the layers of what makes a healthcare business tick, including the resilience required to navigate its complexities.

    Striking the right chord in a partnership can turn dreams into successes. Dr. Hone shares insights into her business partnership with Dr. Camila Antia, sharing anecdotes from their collaboration as they grow and define their roles. Trust, open dialogue, and strategic thinking form the core of their partnership philosophy—elements that have been paramount in scaling their business while maintaining personal satisfaction.

    Healthcare leadership extends beyond the clinic walls. It's about inspiring a team, cultivating a shared vision, and creating an environment where patient care remains at the heart of operations. In this episode, we discuss strategies for nurturing a strong organizational culture and the wisdom of maintaining patient interaction amidst business expansion.

    Join us as we explore the emotional and strategic facets of team building, balancing business acumen with the art of healing, and ultimately, growing a practice that resonates with patients and practitioners alike.

    In this episode, you will hear:
    • Dr. Natalie Hone’s experience launching a dermatology practice
    • The disparity between pre-launch expectations and post-launch realities
    • The benefits and challenges of healthcare business partnerships, including evolving roles and trust dynamics with business partner Dr. Camila Antia
    • Open communication and setting clear expectations in the workplace for employee satisfaction and effective management
    • Maintaining a balance between the clinical side of healthcare and administrative responsibilities
    • Emphasizing continuous learning and improvement
    • Strategic decision-making regarding direction, culture, and maintaining service standards without sacrificing personal satisfaction
    • Building a team with a shared mission and culture
    • Personal growth, balancing business growth with people management, and recognizing the importance of vision and strategic planning
    Resources from this episode:
    • The Skin People Dermatology website: tspderm.com
    • Find The Skin People on Instagram: theskinpeople_
    • Email The Skin People: hello@tspderm.com

    As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

    Follow and Review:

    We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

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    58 mins
  • 135: The Power of Habit
    Apr 10 2024

    Have you ever marveled at a healthcare private practice's powerful engine and wondered what fuels its drive?

    On this episode of Practice Freedom, Mark reveals the core of true progress: the underestimated might of discipline and the compounding effect of routine. As Mark reflects on personal triumphs and stumbles, we dissect the role that consistent, bite-sized actions play in steering the ship toward long-term success, carving out a discussion that's as much about self-improvement as it is about business acumen.

    Mark weaves together setting realistic goals with the neurological wonders of habit formation. We're exploring the everyday grind that builds success. From the importance of celebrating small victories to the impact of daily investments in our future, this episode is a deep dive into the mechanics of building a disciplined life and thriving business that stands the test of time.

    Join us as we unpack a philosophy that could redefine your definition of achievement.

    In this episode, you will hear:
    • The importance of discipline and routine over seeking immediate results in healthcare practice success
    • The myth of “life-changing workouts”
    • Advocating for achievable, consistent goals that lead to sustainable growth
    • The neurological benefits of habit formation
    • How facing challenges can increase happiness and efficiency
    • The dangers of overly ambitious goals and the motivational power of incremental progress and small victories
    • The long-term impact of daily investments and shifting from immediate gratification to delayed rewards for lasting satisfaction
    • Setting realistic goals and establishing disciplined routines for personal and professional development
    • Appreciating discipline through small, consistent habits in their healthcare practices
    Resources from this episode:
    • www.markhendersonleary.com

    As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

    Follow and Review:

    We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

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    18 mins
  • 134: Econologics for Healthcare Owners | Eric Miller
    Apr 3 2024

    Navigating the financial intricacies of healthcare practice ownership can be daunting, but with co-owner and CFO of Econologics Financial Advisors Eric Miller’s expertise, you're in for a wealth of knowledge.

    On this episode of Practice Freedom, Mark sits down with Eric to unravel the ACE model—Acquire, Control, Expand—and view your practice as a pivotal investment. The conversation ventures into how mindset influences spending and financial strategy, and we address the integration of personal and business financial planning to sculpt a thriving career in healthcare.

    The path to mastering money management for business owners is often rocky, but this conversation leads the way to avoiding the pitfalls. We unearth the power of assigning every dollar a purpose, inspired by the “Profit First” system, and discuss the discipline needed for a profit-oriented organization. By examining the approach of treating profit as an expense, this discussion guides healthcare practitioners through financial complexities toward a future of stability and prosperity.

    We wrap up the episode by reflecting on diversifying income streams and optimizing business operations for sustained growth. By the end, you'll be equipped with strategies for financial independence and shaping a business culture that resonates with your vision of success and personal fulfillment.

    In this episode, you will hear:
    • Eric Miller’s ACE model (Acquire, Control, Expand) for financial mastery in healthcare practices
    • The importance of structured financial planning, using profit as an essential expense, and avoiding common financial mistakes for healthcare professionals
    • Strategies for personal financial stability, including setting realistic income targets and viewing the business as an investment asset
    • Diversifying income sources, allocating business revenue into investments, and building passive income for financial security
    • The risks of business dependency on key individuals
    • The value of reducing the owner's production to less than 20% for business sustainability and attractiveness to buyers
    • How a solid team, clear job responsibilities, and accountability contribute to optimizing business operations and revenue growth
    • Industry-specific financial insights for different healthcare professionals,
    • The need for understanding business and finance for efficient and profitable practices
    Resources from this episode:
    • Econologics Financial Advisors website: www.econologicsfinancialadvisors.com
    • Find Econologics on YouTube - www.youtube.com/c/FinancialBeast
    • Econologics on Facebook - facebook.com/econologicsfinancial
    • Connect with Eric Miller on LinkedIn - linkedin.com/in/ericisyourbfff

    As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

    Follow and Review:

    We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

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    1 hr and 3 mins
  • 133: Medical Practice Growth Unstuck
    Mar 27 2024

    Uncover the secrets to shattering growth plateaus in small medical practices on this episode of Practice Freedom.

    We're analyzing the roadblocks that leave many clinics spinning their wheels, from financial challenges to cultural hurdles. Mark reveals how strong leadership and a laser focus on profitability can navigate and conquer these trials, paving the way for a practice that survives and thrives, delivering value to patients and practitioners.

    The balance between a visionary and an integrator within a practice's leadership can be delicate, yet mastering it is crucial. This episode explores this dynamic, offering a playbook on how clear role definition can untangle the knots in core functions such as Marketing and Finance. By outlining the integrator's role in accountability, we begin discussing the challenges and breakthroughs of finding or filling this position. Mark shares how the right balance in leadership can align a practice’s trajectory with their mission, ensuring everyone is on the same page.

    Finally, Mark zeroes in on the power of self-awareness in leadership. We explore the art of empowering others to achieve a well-oiled leadership machine and the tough decisions it may require—including the need to hire or replace yourself. We also explore the concept of fractional integrators, providing a glimpse into how they can revolutionize leadership teams.

    If you're ready to propel your medical practice into its next chapter of success, you won't want to miss the practical wisdom packed into this session on Practice Freedom. Join Mark as he helps you craft the path to your practice’s liberation.

    In this episode, you will hear:
    • Identifying growth plateaus in small medical practices
    • Financial and cultural obstacles that can impede progress
    • The importance of clear leadership roles, focusing on the dynamic between the visionary and the integrator
    • Accountability within leadership to drive a medical practice's success and ensure alignment with the organization's mission
    • Self-awareness in leadership
    • The potential need to empower others or hire/rehire to optimize practice operations
    • Fractional integrators to enhance leadership teams and support practice growth
    • Improving private practice management through shared knowledge, resources, and community engagement
    • Strategies for medical practice leaders to overcome stagnation and propel their practices into a new chapter of success
    Resources from this episode:
    • www.markhendersonleary.com

    As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

    Follow and Review:

    We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and helps spread the word about the podcast.

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    27 mins
  • 132: Innovative HR Management for Practice Success
    Mar 20 2024

    Unlock the secrets to crafting an HR strategy that thrives in the ecosystem of healthcare private practice as we explore the essentials of HR administration, the art of recruitment, and the mastery of career development.

    This episode of Practice Freedom is your guide to changing how your practice approaches HR, ensuring compliance, efficiency, and most importantly, a high-culture environment where employees are engaged and leadership is empowered.

    We examine the nuances that set healthcare HR apart, discussing how to avoid the pitfalls of underperforming staff and strategically position your practice for growth through innovative career pathing. We also challenge the status quo of HR models in larger corporations and propose a more agile, accountable approach tailored to the dynamic nature of smaller businesses.

    Whether you're the head of an HR department or leading a practice, you’ll receive actionable items for fostering a workplace culture that champions personal fulfillment and business success.

    In this episode, you will hear:
    • HR in healthcare private practices, including administrative tasks, strategic recruiting, and career development for growth and high-culture environments
    • The difference between necessary HR administration and strategic roles like recruiting and career pathing
    • Advocating for managers to develop their teams and avoid heavy HR models not suited for smaller businesses
    • Implementing a streamlined process to prevent underperforming staff and creating “hostage situations”
    • Encouraging mentorship and leadership within the practice instead of relying on HR for career pathing
    • Differentiating between essential HR administration and strategic functions to avoid bureaucracy and empower leadership
    • Tailoring HR practices to the needs of smaller healthcare practices
    Resources from this episode:
    • markhendersonleary.com

    As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

    Follow and Review:

    We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

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    24 mins
  • 131: Structuring Your Healthcare Team for Optimal Performance
    Mar 13 2024

    Is your healthcare practice structured for success, or are you simply filling roles with warm bodies?

    In this episode of Practice Freedom, Mark shatters the myth that people must define an organization's structure, advocating for a “Structure First” approach that could revolutionize your private practice. We step up to the plate and use the baseball diamond as our classroom, showing how a team's setup can change the game when tailored to fit the players and the end goal. Forget the old org chart. We're bringing you the dynamic EOS accountability chart—a tool that promises clarity and growth potential, ensuring that every team member's role drives the practice forward while enriching their professional journey.

    As our healthcare teams grow, the bullpen can get crowded, and that's where the game can get tricky. We get into the nitty-gritty of management and organizational structures in growing companies, where the dreaded “soft belly” of middle management can mean losing sight of the ball. Mark lays out the game plan for keeping accountability in check, and with tools like the People Analyzer at our disposal, we're calling the plays to ensure every team member is in the right position and genuinely aligned with the practice's core values.

    It's more than just a numbers game. It's about crafting a winning team where each player is positioned to hit a home run for the organization's success.

    In this episode, you will hear:
    • The “Structure First” approach: Prioritizing roles over personalities in organizing healthcare practices
    • Focusing on EOS accountability charts for clear team roles and responsibilities
    • Addressing the diminishing management quality and accountability as healthcare practices expand
    • Aligning roles with individual strengths
    • Transforming complex hierarchies into simpler, more manageable formats
    • Utilizing the People Analyzer tool to ensure team members fit their roles and the organization's core values
    • Organizational charts vs. accountability charts and the necessity of org charts in large organizations for tracking status and relationships
    • Why smaller practices benefit from the clarity of accountability charts
    • Encouraging a realistic approach to employee retention and role assignment
    • The importance of a company's needs and an individual's ability to fulfill them
    • Real-world scenarios demonstrating the implementation of the “Structure First” approach
    • The resolution of common organizational inefficiencies within healthcare practices
    • The need for practices to structure their teams effectively and match talent with the appropriate roles for optimal performance and growth
    Resources from this episode:
    • www.markhendersonleary.com

    As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

    Follow and Review:

    We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

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    24 mins
  • 130: Building Emotional Safety in Healthcare Leadership
    Mar 6 2024

    Have you ever been in a professional disagreement, teetering on the edge of saying something you might regret?

    On today’s episode of Practice Freedom, Mark tackles the fine line between “brutally honest” and “honestly brutal,” untangling the complexities of communication in healthcare leadership. This episode is a deep dive into emotional intelligence and the art of apologies, with real-life examples illustrating how leaders can navigate conflict gracefully and effectively.

    You’ll hear how to create an environment where vulnerability is accepted and encouraged. Mark unpacks the importance of emotional safety and how it breeds a culture of vulnerability-based trust, setting the foundation for a robust team in both health and progress. You won't find lectures here but an invitation to an interactive experience that aims to propel us all toward the ultimate goal of practice freedom.

    Remember, it's not just about leading a team. It's also about cultivating a space where every member feels heard, supported, and motivated to grow both professionally and personally.

    In this episode, you will hear:
    • The difference between “brutally honest” and “honestly brutal” in healthcare leadership communication
    • Emotional intelligence and owning your mistakes as keys to navigating and resolving conflicts effectively
    • Creating emotional safety and vulnerability-based trust in healthcare teams for open dialogue and trust-building
    • Using “Five Dysfunctions of a Team” and “Positive Intelligence” as tools to manage defensiveness and foster empathy
    • Encouraging healthcare leaders to confront challenges, embrace imperfections, and celebrate victories
    Resources from this episode:
    • www.markhendersonleary.com

    As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

    Follow and Review:

    We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

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    22 mins