Episodes

  • Bitesize #26: Behind the Scenes: Insights into Fantastic Services Successful Franchise System

    Bitesize #26: Behind the Scenes: Insights into Fantastic Services Successful Franchise System
    Dec 22 2023

    In this Bitesize clip, Rune Sovndahl discusses his initial hesitation towards franchising Fantastic Services and how it’s been the key to business growth.

    He emphasizes the importance of building a community and working together as entrepreneurs as well as providing insights into Fantastic Services franchising model.

    This clips explores the benefits and strengths of a franchising system, including the brand recognition and the support provided to franchisees.

    Listen to the full episode:

    Watch the episode on YouTube:

    ABOUT THE PODCAST

    The Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.

    Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.

    Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.

    The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08

    GET IN TOUCH

    If you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.com

    Connect with Matt on:

    LinkedIn: https://www.linkedin.com/in/iammattharris/

    Twitter: https://twitter.com/iam_mattharris

    Instagram: https://www.instagram.com/iam_mattharris/

    TikTok: https://www.tiktok.com/@iam_mattharris

    Facebook: https://www.facebook.com/iammattharris



    Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
    Show more Show less
    6 mins
  • Bitesize #25: Mastering Operational Excellence: Standing Out in the Cleaning Business

    Bitesize #25: Mastering Operational Excellence: Standing Out in the Cleaning Business
    Dec 20 2023

    In this Bitesize clip, the DayPorter Team discuss ways to differentiate your cleaning business and stand out from the competition.

    James and Angel explore topics such as offering additional services, operational excellence, expertise, team composition, technology utilization, and client experience. They also highlight the importance of understanding the needs of different clients and tailoring your cleaning business approach accordingly.

    Listen to the full episode:

    Watch the episode on YouTube:

    ABOUT THE PODCAST

    The Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.

    Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.

    Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.

    The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08

    GET IN TOUCH

    If you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.com

    Connect with Matt on:

    LinkedIn: https://www.linkedin.com/in/iammattharris/

    Twitter: https://twitter.com/iam_mattharris

    Instagram: https://www.instagram.com/iam_mattharris/

    TikTok: https://www.tiktok.com/@iam_mattharris

    Facebook: https://www.facebook.com/iammattharris



    Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
    Show more Show less
    3 mins
  • Recruiting + Training for Success: Tips for Building a High-Performing Cleaning Team

    Recruiting + Training for Success: Tips for Building a High-Performing Cleaning Team
    Dec 18 2023
    This episode is a recap of some of the key lesson about training and recruitment shared by guests on The Growth Lab podcast.It features short clips from some of this year’s conversations so you can easily jump around to get a feel for the episode and guest.The guests share insights on the differences between domestic and commercial cleaning and the importance of having a systematic training program.Key takeaways include:* Building a recruitment database can be beneficial for keeping track of potential candidates and providing updates on availability.* Consistency is key in recruitment, and doing a lot of it consistently can lead to success in finding suitable candidates.* Training staff to uphold high standards can be challenging, but creating a systematic training program and providing resources can help maintain quality.* Understanding the differences between domestic and commercial cleaning, such as varying settings and customer expectations, can guide training strategies and improve service delivery.Tweet me with your feedback on this format @iam_mattharris and let me know what you think.See it as a teaser full of bitesize treat and if you like what you hear you can check out the full episodes here:How Focusing On One Service Helps You Systemise and Scale Your Cleaning BusinessHow to Build and Grow the UK's Best Domestic + Commercial Cleaning Business with James FitzpatrickCustomer Service Is The Key To Growing Your Cleaning Business with Ilze Whiteman, The Cleaning CoachHow to Hire and Retain the Right Staff for Your Cleaning Business (7 Tips)TIMESTAMPS[00:00] Intro[00:30] The problem with recruiting cleaning staff[02:25] The best process for hiring cleaning staff[06:09] How to fine tune your recruitment process[08:04] The importance of building a database of cleaners[09:46] Building a training program for your cleaning business[11:34] How to build a training program for commercial cleans[15:02] Training costs you should be aware of for your cleaning business[18:20] How to correct training mistakes[19:50] Key resources for training your cleaning staffEnjoy!LISTEN HEREIf you enjoy listening to the podcast, I’d love for you to follow and leave a 5-star review to help others discover the show:* iTunes/Apple Podcasts: * Spotify: IF YOU PREFER WATCHING OVER LISTENING, DO THAT HERE:If you prefer watching episodes and you want access to bonus content to help grow your cleaning business, subscribe to my YouTube channel: NEED MORE HELP?* Want to 3x revenue growth of your cleaning business in the next 12 months? Book a call.* Email me with the growth strategy for your cleaning business. The more details you provide, the more personal I can make my response.* Join The Cleaning + Property Maintenance Community and gain access to support, accountability and networking opportunities to grow your business: https://www.facebook.com/groups/1279455169412140/?ref=share* For weekly strategies, tools and tactics to grow your cleaning business, sign up for “The Growth Lab Newsletter” (my free weekly email newsletter for cleaning business owner-operators): https://bit.ly/thegrowthlab18ABOUT THE PODCASTThe Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08GET IN TOUCHIf you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.comConnect with Matt on:LinkedIn: https://www.linkedin.com/in/iammattharris/Twitter: https://twitter.com/iam_mattharrisInstagram: https://www.instagram.com/iam_mattharris/TikTok: https://www.tiktok.com/@iam_mattharrisFacebook: https://www.facebook.com/iammattharris Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
    Show more Show less
    21 mins
  • Bitesize #24: Grow Your Cleaning Business through Acquisition: Insights from James Fitzpatrick

    Bitesize #24: Grow Your Cleaning Business through Acquisition: Insights from James Fitzpatrick
    Dec 15 2023

    In this Bitesize clip, James Fitzpatrick discusses his approach to buying and growing cleaning businesses.

    He shares insights into his journey, including targeting potential sellers, building a management team, and finding suitable businesses to acquire.

    Listen to the full episode:

    Watch the episode on YouTube:

    ABOUT THE PODCAST

    The Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.

    Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.

    Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.

    The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08

    GET IN TOUCH

    If you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.com

    Connect with Matt on:

    LinkedIn: https://www.linkedin.com/in/iammattharris/

    Twitter: https://twitter.com/iam_mattharris

    Instagram: https://www.instagram.com/iam_mattharris/

    TikTok: https://www.tiktok.com/@iam_mattharris

    Facebook: https://www.facebook.com/iammattharris



    Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
    Show more Show less
    6 mins
  • From One Month to Four Days: How to Transform the Onboarding Process for Your Cleaning Business

    From One Month to Four Days: How to Transform the Onboarding Process for Your Cleaning Business
    Dec 13 2023

    In this Bitesize clip, Louise Trehearn explains how she transformed the onboarding processes for her cleaners from a month to just four days!

    Louise shares insights on systemising her training and standardising the cleaning process, leading to faster onboarding and consistent quality.

    Listen to the full episode:

    Watch the episode on YouTube:

    ABOUT THE PODCAST

    The Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.

    Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.

    Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.

    The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08

    GET IN TOUCH

    If you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.com

    Connect with Matt on:

    LinkedIn: https://www.linkedin.com/in/iammattharris/

    Twitter: https://twitter.com/iam_mattharris

    Instagram: https://www.instagram.com/iam_mattharris/

    TikTok: https://www.tiktok.com/@iam_mattharris

    Facebook: https://www.facebook.com/iammattharris



    Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
    Show more Show less
    3 mins
  • Launch Webinar for The Cleaning + Property Maintenance Community

    Launch Webinar for The Cleaning + Property Maintenance Community
    Dec 11 2023
    We all know how hard it can be running a small business. We face daily challenges from finding new clients and managing a team to a chasing invoices and growing revenue. As the owner of the business, we often do all of this alone. No support, zero guidance and nobody to talk to. It's time to change all that....We're building The Cleaning + Property Maintenance Support Group,  a community focused on helping owner-operators in the cleaning and property maintenance space thrive. Our goal for this community is to create a collaborative space where like minded entrepreneurs come together, help each other and exchange invaluable experiences. You'll gain access to a range of support, including regular accountability calls, networking opportunities and guest speakers who provide expert insights and guidance to help with your business related challenges. You'll also have access to a template library and video courses, providing you with the essential tools you need to grow your business. We're creating an environment where you can make meaningful connections and the right resources to help you achieve new heights with your business. A community creates a sense of belonging and connection with it's members. If you're an entrepreneur with a cleaning or property maintenance business, you need to belong to The Cleaning + Property Maintenance Support Group . This episode is a recap of the launch webinar for The Cleaning + Property Maintenance Support Group. It split into 4 parts, covering recruitment, website, paid ads, and sales.Tweet me with your feedback on this format @iam_mattharris and let me know what you think.To find out more about The Cleaning + Property Maintenance Support Group, go here: https://www.facebook.com/groups/1279455169412140/?ref=shareTIMESTAMPS[00:00] Intro[00:28] Recruitment for your cleaning business with Louise Trehearn[21:02] Building the right website for your cleaning business with David Swan[36:04] How to run paid ads for your cleaning business with Ashley Myhill[52:41] Running outbound sales for your cleaning business with Matt HarrisEnjoy!RESOURCESConnect with Louise: https://thegrowthlab1.substack.com/p/streamlining-your-recruitment-processConnect with David: https://thegrowthlab1.substack.com/p/sweeping-the-web-unleashing-the-powerConnect with Ashley: https://thegrowthlab1.substack.com/p/the-art-of-effective-digital-marketingConnect with Matt: https://thegrowthlab1.substack.com/p/outbound-vs-inbound-marketing-findingLISTEN HEREIf you enjoy listening to the podcast, I’d love for you to follow and leave a 5-star review to help others discover the show:* iTunes/Apple Podcasts: * Spotify: IF YOU PREFER WATCHING OVER LISTENING, DO THAT HERE:If you prefer watching episodes and you want access to bonus content to help grow your cleaning business, subscribe to my YouTube channel:NEED MORE HELP?* Want to 3x revenue growth of your cleaning business in the next 12 months? Book a call.* Email me with the growth strategy for your cleaning business. The more details you provide, the more personal I can make my response.* Join The Cleaning + Property Maintenance Community and gain access to support, accountability and networking opportunities to grow your business: https://www.facebook.com/groups/1279455169412140/?ref=share* For weekly strategies, tools and tactics to grow your cleaning business, sign up for “The Growth Lab Newsletter” (my free weekly email newsletter for cleaning business owner-operators): https://bit.ly/thegrowthlab18ABOUT THE PODCASTThe Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08GET IN TOUCHIf you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.comConnect with Matt on:LinkedIn: https://www.linkedin.com/in/iammattharris/Twitter: https://twitter.com/iam_mattharrisInstagram: https://www.instagram.com/iam_mattharris/TikTok: https://www.tiktok.com/@iam_mattharrisFacebook: https://www.facebook.com/iammattharris Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
    Show more Show less
    1 hr and 8 mins
  • Mastering Digital Marketing For Your Cleaning Business: 6 Strategies for Business Growth

    Mastering Digital Marketing For Your Cleaning Business: 6 Strategies for Business Growth
    Dec 4 2023

    Key Takeaways:

    * Businesses should focus on differentiating themselves by offering additional services and providing excellent client experience.

    * Building relationships and maintaining a high level of service throughout the client journey is crucial for success.

    * Having a website and strong online presence is essential for validating the credibility of a business.

    * Utilizing social media and email marketing campaigns can effectively reach potential clients.

    * Developing a strong brand helps businesses stand out in competitive industries and allows them to be valued based on quality rather than price.

    Tweet me with your feedback on this format @iam_mattharris and let me know what you think.

    See it as a teaser full of bitesize treat and if you like what you hear you can check out the full episodes here:

    Expert Tips to Accelerate Janitorial Company Growth with Matt Harris at The Growth Lab

    How Focusing On One Service Helps You Systemise and Scale Your Cleaning Business

    Confessions of a Cleaning Business Owner: Start, Scaling and Selling a Cleaning Business

    The 3 MOST IMPORTANT Marketing Funnels for Growing a Seven-Figure Cleaning Business

    How To Provide Fantastic Services For Your Cleaning Business With Rune Sovndahl

    TIMESTAMPS

    [00:00] Intro

    [00:37] How to differentiate your cleaning business

    [03:58] The importance of relationship marketing for client retention

    [06:09] Why you need to have a website to validate your cleaning business

    [07:28] Using inbound + outbound marketing to win new clients

    [11:21] How to reach clients using social media

    [14:44] Why brand is important for your cleaning business

    Enjoy!

    LISTEN HERE

    If you enjoy listening to the podcast, I’d love for you to follow and leave a 5-star review to help others discover the show:

    * iTunes/Apple Podcasts:

    * Spotify:

    IF YOU PREFER WATCHING OVER LISTENING, DO THAT HERE:

    If you prefer watching episodes and you want access to bonus content to help grow your cleaning business, subscribe to my YouTube channel:

    NEED MORE HELP?

    * Email me with the growth strategy for your cleaning business. The more details you provide, the more personal I can make my response.

    * Want to 3x revenue growth of your cleaning business in the next 24 months? Book a call.

    * Join The Cleaning + Property Maintenance Community and gain access to support, accountability and networking opportunities to grow your business: https://www.facebook.com/groups/1279455169412140/?ref=share

    * For weekly strategies, tools and tactics to grow your cleaning business, sign up for “The Growth Lab Newsletter” (my free weekly email newsletter for cleaning business owner-operators): https://bit.ly/thegrowthlab18

    ABOUT THE PODCAST

    The Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.

    Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.

    Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.

    The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08

    GET IN TOUCH

    If you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.com

    Connect with Matt on:

    LinkedIn: https://www.linkedin.com/in/iammattharris/

    Twitter: https://twitter.com/iam_mattharris

    Instagram: https://www.instagram.com/iam_mattharris/

    TikTok: https://www.tiktok.com/@iam_mattharris

    Facebook: https://www.facebook.com/iammattharris



    Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
    Show more Show less
    17 mins
  • Bitesize #22: The Art of Providing Fantastic Services: Lessons from a Franchise Expert

    Bitesize #22: The Art of Providing Fantastic Services: Lessons from a Franchise Expert
    Dec 1 2023

    In this Bitesize clip, Rune Sovndahl shares his experience franchising Fantastic Services, building a community, and the foundational strengths of a franchising system.

    Listen to the full episode:

    How To Provide Fantastic Services For Your Cleaning Business with Rune Sovndahl, Co-Founder + CEO of Fantastic Services | Tech Series Part 2

    Watch the episode on YouTube:

    ABOUT THE PODCAST

    The Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.

    Matt Harris interviews the most successful entrepreneurs, C-Suite execs and coaches in the cleaning industry to find out how they’ve grown, or helped others grow, their cleaning businesses.

    Matt Harris is an entrepreneur, investor and content creator. After selling his cleaning business in 2020, he launched The Growth Lab, a specialist growth partner for cleaning businesses.

    The Growth Lab help’s cleaning business owners 3x revenue with a proven client acquisition system, strategic partnerships and a buy and build strategy. To find out more, book a call: https://bit.ly/thegrowthlab08

    GET IN TOUCH

    If you have any quest recommendations for the podcast, please email them to podcast@thegrowth-lab.com

    Connect with Matt on:

    LinkedIn: https://www.linkedin.com/in/iammattharris/

    Twitter: https://twitter.com/iam_mattharris

    Instagram: https://www.instagram.com/iam_mattharris/

    TikTok: https://www.tiktok.com/@iam_mattharris

    Facebook: https://www.facebook.com/iammattharris



    Get full access to The Growth Lab at thegrowthlab1.substack.com/subscribe
    Show more Show less
    6 mins