Customer Success

Product list
    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • Written by: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 2017-07-07
    • Language: English
    • 4.5 out of 5 stars 14 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Price: $24.55 or 1 Credit

    Sale price: $24.55 or 1 Credit

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • Written by: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 2021-12-06
    • Language: English
    • 5 out of 5 stars 2 ratings
    •  Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Price: $17.53 or 1 Credit

    Sale price: $17.53 or 1 Credit

    • Achieving Success at Work & in Life, One Conversation at a Time
    • Written by: Susan Craig Scott M.D.
    • Narrated by: Susan Craig Scott
    • Length: 13 hrs and 33 mins
    • Release date: 2017-04-11
    • Language: English
    • 4.5 out of 5 stars 67 ratings
    • As the master teacher of positive change through powerful communication, Susan Scott wants you to succeed....

    Price: $35.08 or 1 Credit

    Sale price: $35.08 or 1 Credit

    • A Path to Profits, Passion, and Purpose
    • Written by: Tony Hsieh
    • Narrated by: Tony Hsieh
    • Length: 8 hrs and 17 mins
    • Release date: 2010-06-07
    • Language: English
    • 4.5 out of 5 stars 164 ratings
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Price: $28.57 or 1 Credit

    Sale price: $28.57 or 1 Credit

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • Written by: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 2020-07-31
    • Language: English
    • 5 out of 5 stars 1 rating
    •  

      If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Price: $26.30 or 1 Credit

    Sale price: $26.30 or 1 Credit

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • Written by: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 2020-03-24
    • Language: English
    • 4 out of 5 stars 1 rating
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • Written by: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 2021-05-11
    • Language: English
    • 5 out of 5 stars 6 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • Written by: Jay Goncalves, Ben McLellan
    • Narrated by: Ben McLellan
    • Length: 5 hrs and 28 mins
    • Release date: 2023-02-06
    • Language: English
    • Not rated yet
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    Price: $25.00 or 1 Credit

    Sale price: $25.00 or 1 Credit

    • The Way Your Customers Want to Buy
    • Written by: Dale Carnegie & Associates
    • Narrated by: Dan Strutzel
    • Length: 5 hrs and 10 mins
    • Release date: 2019-11-12
    • Language: English
    • 3.5 out of 5 stars 3 ratings
    • What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

    • Your Step-By-Step Guide to Success, 4th Edition
    • Written by: The Staff of Entrepreneur Media Inc., Cheryl Kimball
    • Narrated by: Lisa Flanagan
    • Length: 5 hrs and 26 mins
    • Release date: 2018-10-30
    • Language: English
    • 5 out of 5 stars 1 rating
    • Take your passion for event planning to the next level with advice and tools you need to start, run, and grow a successful business. From writing a solid contract to finding reliable vendors, our experts help you identify your niche, teach you how to scout potential clients, and more....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

    • How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
    • Written by: Joe Lazauskas, Shane Snow
    • Narrated by: Chris Sorensen
    • Length: 4 hrs and 15 mins
    • Release date: 2018-05-30
    • Language: English
    • 4 out of 5 stars 9 ratings
    • In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

    • How to Achieve Customer Success and Create Exceptional CX
    • Written by: Isabella Villani
    • Narrated by: Jonathan Yen
    • Length: 9 hrs and 4 mins
    • Release date: 2019-04-09
    • Language: English
    • Not rated yet
    •  Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

    • How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
    • Written by: Kindra Hall
    • Narrated by: Kindra Hall
    • Length: 7 hrs and 15 mins
    • Release date: 2019-09-24
    • Language: English
    • 4.5 out of 5 stars 134 ratings
    • Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies....

    Price: $31.44 or 1 Credit

    Sale price: $31.44 or 1 Credit

    • The Brian Tracy Success Library
    • Written by: Brian Tracy
    • Narrated by: Brian Tracy
    • Length: 2 hrs and 1 min
    • Release date: 2013-10-04
    • Language: English
    • 5 out of 5 stars 8 ratings
    • Negotiation is an essential element of almost all of our interactions - personally and professionally....

    Price: $14.02 or 1 Credit

    Sale price: $14.02 or 1 Credit

    • Your 100-Day Plan to Build Lifelong Relationships and Revenue
    • Written by: Andrew Sobel
    • Narrated by: Steve Menasche
    • Length: 7 hrs and 39 mins
    • Release date: 2020-05-12
    • Language: English
    • 4 out of 5 stars 1 rating
    • Andrew Sobel offers a proven, 100-day plan for conquering 14 tough client development challenges and growing your client base. He's encapsulated 25 years of unique research into a practical road map for winning more new clients and growing your existing relationships....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

  • Price: $8.71 or 1 Credit

    Sale price: $8.71 or 1 Credit

    • How to Seduce and Persuade Customers with Only Your Words
    • Written by: Joe Vitale
    • Narrated by: Graham Rowat
    • Length: 6 hrs and 24 mins
    • Release date: 2020-12-01
    • Language: English
    • 5 out of 5 stars 4 ratings
    • Discover the secrets of written persuasion....

    Price: $21.92 or 1 Credit

    Sale price: $21.92 or 1 Credit

  • Price: $13.15 or 1 Credit

    Sale price: $13.15 or 1 Credit

    • Clarify Your Message So Customers Will Listen
    • Written by: Donald Miller
    • Narrated by: Donald Miller
    • Length: 4 hrs and 56 mins
    • Release date: 2017-10-10
    • Language: English
    • 5 out of 5 stars 732 ratings
    • Donald Miller uses the 7 elements of powerful stories to teach listeners to improve how they connect with customers and grow their business.

    Price: $21.66 or 1 Credit

    Sale price: $21.66 or 1 Credit

    • How Irresistible Leaders Attract Employees, Customers, and Profits
    • Written by: Roberta Chinsky Matuson
    • Narrated by: Roberta Chinsky Matuson
    • Length: 6 hrs and 48 mins
    • Release date: 2017-05-03
    • Language: English
    • Not rated yet
    • Employees don't work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay....

    Price: $24.55 or 1 Credit

    Sale price: $24.55 or 1 Credit