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Just Culture
- Restoring Trust and Accountability in Your Organization, Third Edition
- Narrateur(s): Sidney Dekker
- Durée: 5 h et 45 min
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Description
A just culture is a culture of trust, learning, and accountability. It is particularly important when an incident has occurred or when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact and maximize learning?
This third edition of Sidney Dekker's extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, retributive just culture, and the criminalization of human error.
Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at accountability in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an account is something you get people to pay or settle. But who will draw that line? And is the process fair? Other ways to approach accountability after an incident is to ask who was hurt; to ask what their needs are; and to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an account is something you get people to tell and others to listen to.
If you learn to look at accountability in different ways, your impact on restoring trust, learning, and a sense of humanity in your organization could be enormous.
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Ce que les auditeurs disent de Just Culture
Moyenne des évaluations de clientsÉvaluations – Cliquez sur les onglets pour changer la source des évaluations.
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Au global
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Performance
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Histoire
- Amazon Customer
- 2019-09-29
Informative and Relevant
There is something in this book for everyone who is engaged in navigating through a just culture environment. For many, at least in my profession, retributive just culture is what they know, seldom is the restorative approach discussed or investigated as an option. This book provides a good mix of both in an objective fashion that is educational and informative. This book will become required reading/listening for our team.
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Au global
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Performance
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Histoire
- Don M MacMullin
- 2018-09-17
Every Safety Professional should read this book.
For leaders and Professional Safety. Far too long retaliatory justice reigned - but no more, restorative justice is the key.
Great info to assist in developing a just culture in your organization - people based safety, behavioural based safety cultures will benefit greatly. #Audible1
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