Épisodes

  • The Role of Communications in Leadership Positions
    Jul 1 2025

    First some exciting news - Hill Street Group is now: Pamela Lippitt Communications, LLC. You will learn why in our next episode.

    In this episode, Pam Lippitt is joined by Lisa Schmidt of Worksphere Consulting. We discuss how where come from has a big impact on how we show up in the world. She views how you communicate is one part of leadership skills and how good communication can build a relationship.

    We talk about not only what but how you say something because leaders need many competencies but most important is how you present yourself. Learn why this phase is Lisa’s favorite lesson - what you permit, you promote. As leaders we can be be firm while also being kind. What a great lesson for us all.

    Just one of many great take-aways from todays episode:

    Under 50% of people say they don’t know what is expected of them at work.

    We cover the link between an employee’s contribution and the entire company’s success. And don’t miss the conversation we had about feedback!

    Connect with Lisa Schmidt https://www.linkedin.com/in/lisaschmidtcoaching

    Have questions? Reach out to learn more by emailing: pam@hillstreetgroup.com or follow on LinkedIn and DM with your questions.

    Pamela Lippitt is CEO and Chief Communicator of Pamela Lippitt Communications (formerly Hill Street Group) is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

    To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit ...

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    28 min
  • How to Communicate with Support People When You are Stressed
    Jun 24 2025

    In today’s podcast, Pam brings you a quick 10-minute talk about having her life upended when credit cards were compromised, bank accounts attacked and merchandised purchased in her name.

    Learn about how to talk to people when you are stressed beyond believe. And how your attitude will encourage others to want to help you.

    Want to learn how you and your team can communicate during stressful times? Reach out to learn more by emailing: pam@hillstreetgroup.com or follow on LinkedIn and DM with your questions.

    Pamela Lippitt is Chief Communicator/Owner of The Hill Street Group is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

    To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit www.hillstreetgroup.com

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    11 min
  • Using Improvisation to Help Strengthen Communication
    Jun 17 2025

    In this episode, Pam Lippitt is joined by Lisa Kramer, of Spark Collaborative Media, who is an advocate for using the tools of creativity and collaboration to build empathy. Lisa employes the tools she learned in her work in theater production to show the importance of everyone feeling part of the whole.

    Learn how she is part of a group that uses theater skills to teach trust, vulnerability and communication. Giving people tools can change everything.

    This is a great conversation between two people who both worked behind the scenes in high school productions. Lisa also went on to teach others as well.

    You can find more information about Lisa on her website: sparkcollaborativemedia.com/

    Pamela Lippitt is Chief Communicator/Owner of The Hill Street Group is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

    To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit www.hillstreetgroup.com

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    37 min
  • Emotional Intelligence Skills in the Workplace
    Jun 10 2025

    In this week’s episode of Communication is an Art, host Pamela Lippitt, shares insights on Soft Skills and the importance of EQ- Emotional Quotient Inventory) also known as Emotional Intelligence.

    Taking a deeper dive into the 5 core components of Emotional Intelligence, Pam gives examples of how to act and respond in different situations.

    Even with AI taking hold, Pam assures us, there is no replacement for human centered skills.

    Want to learn how your work team can benefit from team training on Soft Skills? Reach out to learn more by emailing: pam@hillstreetgroup.com or follow on LinkedIn and DM with your questions.

    Pamela Lippitt is Chief Communicator/Owner of The Hill Street Group is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

    To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit www.hillstreetgroup.com

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    21 min
  • The Importance of Communication in the Employer/Employee Experience
    May 27 2025

    In this week’s episode of Communication is an Art Pam Lippitt is joined by guest, Allison Jackson, of ARJ Consulting.

    Listen to Pam and Allison talk about communications from both the side of the employer and employee.

    • How does communications change in this hybrid world and how do you present that to your team?
    • When do you do a reset and how do you present it?
    • What makes you want to be in the office these days?

    From the employer standpoint, it is important to present the right expectations. For the new hire it’s not time to turn something upside down, but time to listen and learn about the culture. Creating a communication plan is a great way to start a proactive experience for everyone.

    Learn about the importance of assuming the best of others and investing in people so the company will profit.

    You can find Allison on LinkedIn at https://www.linkedin.com/in/allisonrjackson

    Pamela Lippitt is Chief Communicator/Owner of The Hill Street Group is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

    To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit www.hillstreetgroup.com

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    27 min
  • Communication Lessons From a Psychotherapist The words behind the words we use
    May 20 2025

    In this week’s episode of Communication is an Art Pam Lippitt is joined by Elaine Belson, LCSW, a psychotherapist for over 30 years. During her career she has combined a career that includes going into the army at 42 to her podcast “Ask The Therapist” on YouTube.

    Learn about how communication plays such an important role in anger management and emotions. We talk about feelings and how they belong to you and you alone. Learn to understand the psychology behind making bad decisions for good reasons. Elaine also shares some of her top Principles of Communication including: empathizing is not agreeing, and be transparent.

    You can learn more about Elaine on her website: www.elainebelson.com

    And you can always download From Hello to Success from Pam Lippitt as she guides you through effective networking here: https://bit.ly/FromHellotoSuccess

    Pamela Lippitt is Chief Communicator/Owner of The Hill Street Group is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

    To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit www.hillstreetgroup.com

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    33 min
  • The Power of the Pause
    May 13 2025

    Do you ever feel like you can't get a word in edgewise? That there is no space for you in a conversation.

    Join host Pamela Lippitt as she talks about turning two people "talking" from a monologue into a dialogue. Learn how to model your speaking with important, intentional pauses, so that others speak to you the same way.

    Pamela Lippitt is Chief Communicator/Owner of The Hill Street Group is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

    To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit www.hillstreetgroup.com

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    18 min
  • Cultivating Civility: Essential Tools for a Respectful Workplace with guest Robin Huling
    May 6 2025

    Join Pamela Lippitt and Robin Huling of Warner Communications talk about being likeable in the workplace, what that means and how you can be both likeable and respected by your team. Find out how to use your “power for good”. Learn the value of making your team feel comfortable and a part of decision making.

    In this podcast episode we hear about balancing authority with approachability and how that is essential for effective leadership. Learn about your blind spots and how to turn them into your power in leadership.

    Learn more about Robin on her website: https://warnercommunication.com and follow her @robinhuling on LinkedIn and Instagram.

    Download From Hello to Success from Pam Lippitt as she guides you through effective networking here: https://bit.ly/FromHellotoSuccess


    Pamela Lippitt is Chief Communicator/Owner of The Hill Street Group is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

    To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit www.hillstreetgroup.com

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    28 min