Send us a Text Message.

In this episode, Michael Nasser and Joanne Scott-Dostine, Opticare's Commercial Manager, delve into the critical yet often overlooked practice of conducting a business review. This Elevate Your Practice series episode explores the significance and impact of understanding KPIs and demographics in strategic decision-making.

During the conversation, Michael and Joanne tackled demographic shifts, fill rate, main KPIs for optical practice, and overall business approach. From real business examples to key demographic information, this episode will help you master the art of business review and support your career and business growth.

Joanne Scott Dostine is a successful coach and operations leader with 30 years of experience across all retail and clinical business areas. She believes that her success lies in her ability to build great relationships, improve team culture, see patterns in numbers and strategic thinking to grow results. Joanne has an MBA from the Australian Institute of Business and a Master's in Corporate Finances, Managing Change, Project Management, and Strategic Human Resource Development.

Key Topics with Timestamps:

0:19 - The importance of business review process

1:48 - Start analysing the business

2:59 - Understanding the fill rate

4:21 - Key information to consider for business review

6:22 - KPIs and why they are important

9:38 - Main KPIs for Optical practice needs to consider

11:41 - Difference in the practice management system

12:57 - Information to look at for new practice

14:42 - KPIs as a baseline starting point to set goals and build an action plan

16:20 - Identifying demographics, how to obtain and use it

24:23 - Things to focus on and take action

25:26 - Embracing KPI's success and growth

Mentioned Resources:

ProVision

Episode Suggestion: EP4: Elevate Your Practice Series: Topic 1- Identifying the Point of Difference in Optometry Practice with Joanne Scott-Dostine

Connect with Joanne Scott-Dostine:

LinkedIn: https://www.linkedin.com/in/joanne-scott-dostine-144297152/

______________________________________________________________________

Learn More About Us:

Website: https://www.thefocusedview.com.au/

Email: Michael@thefocusedview.com.au

LinkedIn: https://www.linkedin.com/showcase/the-focused-view

Instagram: https://www.instagram.com/thefocusedview/

Facebook: https://www.facebook.com/thefocusedview

_______________________________________________________________________

Thank you for joining us in this episode of The Focused View Podcast. If you enjoyed this episode, give us a 5-Star rating, and leave a review on Apple Podcast and Spotify to help us reach even more eye care professionals and build a community of innovation and see new opportunities within the optical industry. Talk with you next time!

Send us a Text Message.

In this episode, Michael Nasser and Joanne Scott-Dostine, Opticare's Commercial Manager, discuss the essential elements that make the modern optometry practice not just survive but thrive. This is the first episode of the Elevate Your Practice series, where they dive into the fundamental question every practice should address: "What is your point of difference?"

Throughout the conversation, Michael and Joanne emphasise the foundational role of a clear vision, mission, and values and the necessity of team alignment and building a unique identity. Joanne also explains how to recognise and leverage a practice's unique strength to be seen and create value that resonates with patients and paves the path for success.

Joanne Scott-Dostine is a successful coach and operations leader with 30 years of experience across all retail and clinical business areas. She believes that her success lies in her ability to build great relationships, improve team culture, see patterns in numbers, and use strategic thinking to grow results. Joanne has an MBA from the Australian Institute of Business and a Master's in Corporate Finances, Managing Change, Project Management, and Strategic Human Resource Development.

Key Topics with Timestamps:

0:22 - Introduction to the Elevate Your Practice Series

2:50 - Meet Joanne Scott-Dostine and her background

4:46 - The impact of having an MBA on Joanne's career development

6:55 - Concepts behind the "Elevate Your Practice" series

10:08 - The point of difference in terms of optometry practice

13:13 - Addressing the niche focus concerns

15:09 - Methods to identify your point of difference

17:06 - Understanding the consideration in identifying the point of difference

20:33 - Learn how the point of difference played out

24:31 - Integrating the marketing and aesthetics

25:23 - Setting the foundation and getting clear with the vision and mission

26:55 - Key points in identifying the point of difference

Mentioned Resources:

ProVision

Connect with Joanne Scott-Dostine:

LinkedIn: https://www.linkedin.com/in/joanne-scott-dostine-144297152/

______________________________________________________________________

Learn More About Us:

Website: https://www.thefocusedview.com.au/

Email: Michael@thefocusedview.com.au

LinkedIn: https://www.linkedin.com/showcase/the-focused-view

Instagram: https://www.instagram.com/thefocusedview/

Facebook: https://www.facebook.com/thefocusedview

______________________________________________________________________

Thank you for joining us in this episode of The Focused View Podcast. If you enjoyed this episode, give us a 5-Star rating, and leave a review on Apple Podcast and Spotify to help us reach even more eye care professionals and build a community of innovation and see new opportunities within the optical industry. Talk with you next time!

Send us a Text Message.

In this episode, Michael Nasser and Andrew McKinnon, CEO of Optometry Australia NSW/ACT, discussed the critical topics shaping the future of optometry, including myopia control management, expanding optometric scope, and the evolving landscape of healthcare systems.

Andrew provides valuable insights into the rising prevalence of myopia, emphasizing the importance of community awareness and practitioner readiness. Their conversation extends to integrating optometrists into public health systems, drawing parallels between Australia and New Zealand, and touching on the potential benefits and challenges associated with scope expansion.

Prior to becoming CEO, Andrew McKinon had been aware of optometry for some time (through his cousin, optometrist Tim McKinnon) before fate brought him to an interview with Tony Lord and Brian Layland, and the rest is history. He graduated with a Business Degree (UTS) in 1986 and has since added an MBA and Graduate Certificate in Employment Law.

Key Topics with Timestamps:

0:44 - Myopia control management

4:21 - Community awareness and education on myopia

6:38 - Challenges and opportunities in the realm of myopia control

9:07 - Having true collaboration for myopia management

14:24 - Expanding scope and optometry practice in Australia

17:43 - New Zealand Recent changes in the optometry industry

20:08 - Potential benefits and challenges of expanding the scope of practice in Australia

22:21 - The future growth of the optometry industry

Mentioned Resources:

Optometry Australia

Glaucoma Australia

MD Foundation

Green Lane Hospital (New Zealand)

Connect with Andrew McKinnon:

LinkedIn: https://www.linkedin.com/in/andrew-mckinnon-b61316bb/

______________________________________________________________________

Learn More About Us:

Website: https://www.thefocusedview.com.au/

Email: Michael@thefocusedview.com.au

LinkedIn: https://www.linkedin.com/showcase/the-focused-view

Instagram: https://www.instagram.com/thefocusedview/

Facebook: https://www.facebook.com/thefocusedview

Thank you for joining us in this episode of The Focused View Podcast. If you enjoyed this episode, give us a 5-Star rating, and leave a review on Apple Podcast and Spotify to help us reach even more eye care professionals and build a community of innovation and see new opportunities within the optical industry. Talk with you next time!