Difficult Leadership
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Difficult Conversations
- How to Discuss What Matters Most
- Written by: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Good on paper maybe
- By Matt on 2018-01-08
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Release date: 2000-07-27
- Language: English
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety, based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people....
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- Written by: Marcia Reynolds
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Unabridged
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Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning - to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns.
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Release date: 2014-10-09
- Language: English
- Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning....
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Price: $21.00 or 1 Credit
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Written by: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 2020-07-27
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Dealing with Difficult People
- Written by: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 2019-05-28
- Language: English
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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Becoming a Better Boss
- Why Good Management Is so Difficult
- Written by: Julian Birkinshaw
- Narrated by: Glen McCready
- Length: 5 hrs and 23 mins
- Unabridged
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There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded. By focusing on management through the eyes of an employee, Julian Birkinshaw gives us insightful and helpful advice on what we might do differently - both as individual managers of others, and as architects of the organizations in which we work. To achieve this, Birkinshaw has spent time working "in the trenches" to remind himself what life as an employee feels like.
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Becoming a Better Boss
- Why Good Management Is so Difficult
- Narrated by: Glen McCready
- Length: 5 hrs and 23 mins
- Release date: 2020-07-29
- Language: English
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There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded....
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Price: $17.81 or 1 Credit
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Written by: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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Should be called "The No-duh rule"
- By Marz on 2023-07-14
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 2007-02-22
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Written by: Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Unabridged
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Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Release date: 2017-12-28
- Language: English
- Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers....
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Make Difficult People Disappear
- How to Deal with Stressful Behavior and Eliminate Conflict
- Written by: Monica Wofford
- Narrated by: Elizabeth Wiley
- Length: 5 hrs and 3 mins
- Unabridged
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We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, commander, organizer, relater, and entertainer, listeners can then devise effective strategies for diffusing unproductive and damaging behavior.
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Make Difficult People Disappear
- How to Deal with Stressful Behavior and Eliminate Conflict
- Narrated by: Elizabeth Wiley
- Length: 5 hrs and 3 mins
- Release date: 2020-07-09
- Language: English
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We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story....
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- Written by: Rory Sullivan
- Narrated by: Stu Royce
- Length: 3 hrs
- Unabridged
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All of us have been in a situation where we have to manage or lead a group of people. No matter if you are the owner of a small startup, a supervisor, or the head of a million dollar company, you know managing a group of people is one of the hardest jobs in the world. Just think about how hard it is to organize and satisfy a whole family on vacation. This should be a piece of cake compared to the challenges someone in a management position is facing. As a higher-up, you don't want to be the authoritarian bad guy everyone uses to point fingers at.
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- Narrated by: Stu Royce
- Length: 3 hrs
- Release date: 2019-10-03
- Language: English
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How to avoid the number one management problem and never let people take advantage of you again....
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Written by: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 2016-11-29
- Language: English
- Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Written by: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Unabridged
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Release date: 2023-04-11
- Language: English
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative....
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Engagement
- Transforming Difficult Relationships at Work
- Written by: Lee G Bolman, Joan V Gallos
- Narrated by: Anne Flosnik
- Length: 4 hrs and 54 mins
- Unabridged
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In Engagement, best-selling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The audiobook introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress.
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Engagement
- Transforming Difficult Relationships at Work
- Narrated by: Anne Flosnik
- Length: 4 hrs and 54 mins
- Release date: 2017-04-07
- Language: English
- Authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive....
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Wait, I'm Working With Who?!?
- The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
- Written by: Peter Economy
- Narrated by: Tom Parks
- Length: 5 hrs and 20 mins
- Unabridged
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This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.
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Wait, I'm Working With Who?!?
- The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
- Narrated by: Tom Parks
- Length: 5 hrs and 20 mins
- Release date: 2021-04-01
- Language: English
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This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock....
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How to Manage People
- 7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management (Leadership Skills, Book 2)
- Written by: Caden Burke
- Narrated by: Gavin Burns
- Length: 1 hr and 8 mins
- Unabridged
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Are you a new manager or struggling to get your employees on track? Are you struggling to get your people motivated, or not sure what it takes to push them to be high performers? How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps.
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How to Manage People
- 7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management (Leadership Skills, Book 2)
- Narrated by: Gavin Burns
- Length: 1 hr and 8 mins
- Release date: 2023-09-21
- Language: English
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How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps....
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- Written by: Stephen R. Covey
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Unabridged
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A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Release date: 2012-01-31
- Language: English
- The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving....
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The 9 Types of Difficult People
- How to spot them and quickly improve working relationships
- Written by: Nick Robinson
- Narrated by: Dennis Kleinman
- Length: 5 hrs and 31 mins
- Unabridged
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This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.
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The 9 Types of Difficult People
- How to spot them and quickly improve working relationships
- Narrated by: Dennis Kleinman
- Length: 5 hrs and 31 mins
- Release date: 2024-01-30
- Language: English
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This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively....
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Step Up or Step Out
- How to Deal with Difficult People Even If You Hate Conflict
- Written by: Jonno White
- Narrated by: Jonno White
- Length: 1 hr and 7 mins
- Unabridged
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I’ve discovered a simple way to deal with difficult people. It doesn’t require a massive conflict or confrontation. All you need is clear expectations to see results! By clarifying or changing expectations and picking small battles without any surprises, the difficult people in your life will step up or step out within four weeks (without any one-off massive battles where everyone loses!). I’ve created three stages to dealing with difficult people that you can start implementing right away.
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Step Up or Step Out
- How to Deal with Difficult People Even If You Hate Conflict
- Narrated by: Jonno White
- Length: 1 hr and 7 mins
- Release date: 2022-08-19
- Language: English
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I’ve discovered a simple way to deal with difficult people. It doesn’t require a massive conflict or confrontation. By clarifying or changing expectations and picking small battles without any surprises, the difficult people in your life will step up or step out within four weeks....
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Working with Difficult People
- WorkSmart Series
- Written by: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Unspecified
- Length: 3 hrs and 1 min
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrated by: Unspecified
- Series: WorkSmart
- Length: 3 hrs and 1 min
- Release date: 2008-09-08
- Language: English
- Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....
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Invisible Solutions
- 25 Lenses That Reframe and Help Solve Difficult Business Problems
- Written by: Stephen Shapiro
- Narrated by: Stephen M. Shapiro
- Length: 3 hrs and 8 mins
- Unabridged
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Unprecedented access to infinite solutions has led us to realize that having all of the answers is not the answer. From innovation teams to creativity experts to crowdsourcing, we've turned from one source to another, spending endless cycles pursuing piecemeal solutions to each challenge we face. What if your organization had an effective systematic approach to deal with any problem?
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Invisible Solutions
- 25 Lenses That Reframe and Help Solve Difficult Business Problems
- Narrated by: Stephen M. Shapiro
- Length: 3 hrs and 8 mins
- Release date: 2020-04-27
- Language: English
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Unprecedented access to infinite solutions has led us to realize that having all of the answers is not the answer....
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The Manager's Communication Toolkit
- Tools and Techniques for Leading Difficult Personalities
- Written by: Tina Kuhn
- Narrated by: Teri Schnaubelt
- Length: 5 hrs and 26 mins
- Unabridged
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In The Manager’s Communication Toolkit, Tina Kuhn introduces hands-on strategies for dealing with the most challenging personality types. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows listeners how to explore their own communication and management styles. This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers.
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The Manager's Communication Toolkit
- Tools and Techniques for Leading Difficult Personalities
- Narrated by: Teri Schnaubelt
- Length: 5 hrs and 26 mins
- Release date: 2022-05-24
- Language: English
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This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers. It provides a framework to have less conflict, better communication, and stronger leadership techniques. Ultimately, it can positively influence all relationships....
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Price: $19.14 or 1 Credit
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