Épisodes

  • How This Consultancy Retained Clients for 25 Years — And How You Can Too with Tim Kershaw
    Jul 18 2025

    In this conversation, Tim Kershaw reflects on 25 years of leading Libra Europe Consulting — including how the firm has retained clients for over two decades. Tim shares hard-won lessons on building long-term relationships, emphasising adaptability, team dynamics, and deeply understanding client needs.

    We explore recruitment strategies grounded in empathy and humility, the importance of knowing exactly where profit comes from, and the key metrics that drive sustainable growth. Tim also discusses how to navigate industry trends without losing focus, empower team development, and build a consultancy clients never want to leave.

    00:00 Reflecting on 25 Years of Growth

    05:39 The Importance of Team Dynamics

    08:31 Recruitment Strategies for Success

    10:03 Understanding Profitability in Consultancy

    16:15 Key Metrics for Sustainable Growth

    20:27 Navigating Trends and Client Needs

    27:30 Team Growth and Development

    31:08 Building a Legacy of Trust and Reliability


    Host: Craig Herd

    Guest: Tim Kershaw

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    48 min
  • Inside Project One: The Thinking Strategy That Built a £ Multi-Million Consultancy with James O’Sullivan
    Jul 9 2025

    In this conversation, James O'Sullivan discusses the importance of mental simulations and scenario planning in both sports and business. He shares insights on how these techniques have shaped his approach to decision-making and leadership in consultancy. The discussion covers the challenges of navigating client expectations, fostering team skills, and balancing innovation with risk. O'Sullivan emphasises the need for practical strategies in change management and the future of consultancy, highlighting the importance of being open and honest with clients about the realities of the market.


    02:00 The Power of Mental Simulations

    07:58 Scenario Planning in Business

    10:56 Navigating Decision-Making Challenges

    15:58 Building Trust and Consensus

    19:41 Transferring Knowledge and Skills

    24:22 Balancing Optimism and Realism in Planning

    25:37 Navigating Risk Appetite in Transformation

    28:02 Embracing New Ideas and Perspectives

    30:22 The Two-Way Door Concept in Innovation

    32:15 Balancing Core Competencies with New Ventures

    35:05 Evaluating New Ideas and Market Fit

    38:55 The Future of Change Management

    42:18 Strategic Planning in Uncertain Times

    Host: Craig Herd
    Guest: James O’Sullivan

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    44 min
  • Refined Over 20 Years: The 7 Ps That Win High-Stakes Consultancy Pitches with John Timperley
    Jun 28 2025

    For 20 years, John has helped consultancies win the kinds of high-stakes pitches where there’s only one winner and everything’s on the line—revenue, reputation, and momentum.

    In this episode, John breaks down the real mechanics behind successful consultancy pitches, sharing his 7 Ps framework and what the best teams do differently. We talk WhatsApp dealmaking, shifting client expectations, and why the pitch is won long before the presentation begins.

    If you’ve ever hit a losing streak, over-invested in a “perfect” deck, or wondered why a great relationship still didn’t close then this one’s for you.


    02:00 What’s changed in 20 years of high-stakes pitches

    06:40 Why remote consultants aren’t learning by osmosis anymore

    11:00 The 7 Ps that shape every winning pitch

    18:30 How firms lose before they’ve even sent the proposal

    24:00 Conversation vs presentation: the game has changed

    30:20 AI’s effect on thought leadership and positioning

    36:15 The difference between trusted insight and generic content

    42:40 How the best consultancies stay in the “penalty box”

    48:50 The one move every founder should make this quarter


    Host: Craig Herd
    Guest: John Timperley

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    51 min
  • How a Podcast Turned Into 60 Clients & Millions in Revenue with Nick Synnott
    Jun 24 2025

    Nick and Craig delve into the intricacies of sales and marketing within consultancies. They emphasise the importance of listening to clients, understanding their problems, and creating value through effective content strategies. Successful consultancies are characterised by their commitment to marketing as a journey, the involvement of leadership, and a structured approach to content. The discussion also highlights the evolving landscape of marketing, where depth and quality are becoming more crucial than mere frequency. Nick shares personal insights and advice for younger professionals in the industry, underscoring the significance of consistency and expertise in building a successful consultancy.

    00:00 The Birth of Create Engage

    07:39 Identifying Gaps in Consultancy Marketing

    10:40 The Pragmatic Approach to Marketing

    12:29 The Importance of Professionalizing Marketing

    14:55 Misconceptions About Marketing in Consulting

    19:11 Evolving Business Development Strategies

    25:51 The Importance of Listening in Sales and Marketing

    27:56 Common Traits of Successful Consultancies

    30:41 Understanding Marketing as a Journey

    31:36 Frequency vs. Quality in Marketing

    39:23 The Shift Towards Depth in Marketing

    46:00 Advice for the Younger Self


    Host Craig Herd

    Guest Nick Synnott

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    43 min
  • He Scaled from £5M to £34M by Building the Middle, Not Just the Top with Richard Goold
    Jun 23 2025

    Too many consultancies rely on senior heroics to grow. Richard Goold did the opposite.

    In this episode, he shares how Moorhouse scaled from £5M to £34M by building a strong, empowered middle layer—one that could win work, lead teams, and grow the business without waiting for permission.

    We explore what happens when you shift from control to capability, why developing internal successors beats relying on experienced hires, and the quiet signs that your operating model is slowing you down.


    02:00 Scaling Success: The Moorhouse Journey

    06:55 Empowering Junior Talent: A Cultural Shift

    12:22 Leadership Dynamics: Delegation and Empowerment

    16:48 Identifying Growth Stalls in Consultancy

    28:21 Structural Upgrades for Sustainable Growth

    44:39 Enduring Qualities: Focus and Values in Consultancy

    Host Craig Herd
    Guest Richard Goold

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    46 min
  • He Scaled to £50M Without Capital. Then Helped 100 Founders Do the Same with Mike Kershaw
    Jun 16 2025

    In this conversation, Mike shares his journey of building the Concerto Group into a £50 Million business through focusing on acquisitions. He discusses the challenges of leading a large team of 150 people, the importance of company culture, and the role of sales in business success. Mike also reflects on his 10 years in consultancy, emphasising the value of industry-specific knowledge and the common traits of successful founders. He concludes with thoughts on legacy and the lessons he wishes to pass on to future generations.


    00:00 Building a Business from Scratch

    02:44 The Uniqueness of Acquisition in Business Growth

    06:17 Lessons Learned from Growth through Acquisition

    10:03 Leading a Large Team: Challenges and Strategies

    13:18 Creating a Strong Company Culture

    16:10 The Importance of Sales in Business

    19:41 The Role of Referrals and Word of Mouth

    26:06 Transitioning to Consultancy: Insights and Experiences

    30:10 The Value of Industry-Specific Knowledge

    35:24 Common Traits of Successful Founders

    40:55 Legacy and Lessons for Future Generations

    Host Craig Herd
    Guest Mike Kershaw


    Notable Mentions

    • "Consultants working in the NHS" One Conversation at a Time: The Quiet Strategy Behind Culture Change with Adam Woodroffe and Joel Greig

    • "Tesco Story" They Call It a Lifestyle Business. He Calls It His Million Pound Cash Machine with Guy Beresford



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    42 min
  • He Spent 30 Years Building His Career. A Car Crash Made Him Rethink with Arun Dehiri
    Jun 12 2025

    In this episode of the Consultancy Growth Podcast, I’m joined by Arun Dehiri as he reflects on his 30 years in the Industry, building his first consultancy which he then sold, and starting over anew founding Red Dawn Consulting which turns 15 years old, this month.

    But this isn’t just a story about business growth. It’s about what happens when a life-altering car crash forces you to stop, reflect and rethink everything. Arun opens up about the moment that changed his trajectory and how it led him to redefine success, shift from founder to mentor, and start thinking seriously about legacy.

    We talk about the power of specialisation, sustaining momentum over decades, and what the next generation of consultants need most. If you're a founder thinking about your future, in business and beyond, this one’s for you.


    00:00 - Introduction to Today’s Episode

    01:19 - Arun Dehiri's early career

    05:04 - Building, Selling and Rebuilding

    06:25 - Challenges in Building Red Dawn Consulting

    08:34 - Keys to Red Dawn's Success

    10:32 - Advice for Aspiring Consultants

    13:23 - Long-Term Vision in Consulting

    17:24 - The Future of Telecoms, Media, and Technology

    20:24 - Navigating AI and Industry Changes

    23:08 - The Importance of Implementation in Consulting

    24:17 - Standout Projects and Thought Leadership

    26:53 - Writing his Memoirs and Sharing Lessons

    34:20 - Future Aspirations and Legacy


    Host: Craig Herd
    Guest: Arun Dehiri

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    38 min
  • They Call It a Lifestyle Business. He Calls It His Million Pound Cash Machine with Guy Beresford
    May 30 2025

    In this episode I sit down with Guy Beresford, founding partner of ISP Leadership Advisors, to unpack what it takes to build a profitable, boutique consultancy without scaling headcount.

    We explore how Guy’s approach to growth differs from the traditional consultancy playbook, touching on the risks of recruitment, the nuance between cash and capital, and why sustainable growth demands a different kind of thinking. The conversation also dives into the realities of board leadership, the importance of diversity at the top, and the transition from founder to chair.

    If you’re rethinking what growth looks like or how to build value that outlives you, this episode will challenge your assumptions.


    00:00 - Introduction to Today's Episode

    01:34 - The Journey of Building a Boutique Firm

    07:12 - The Unique Business Model of ISP Leadership Advisors

    11:21 - Navigating Risks and Challenges in Recruitment

    15:33 - Understanding Cash vs. Capital in Consultancy

    21:26 - The Importance of Sustainable Growth

    26:58 - Capital vs. Cash: The Business Dilemma

    28:53 - The Dynamics of Board Leadership

    32:28 - Navigating Board Structures and Diversity

    35:40 - From Founder to Chair: Transitioning Roles

    40:02 - The Value of Legacy and Personal Satisfaction

    50:04 - Understanding Business Valuation in Consultancy


    Host
    Craig Herd

    Guest Guy Beresford

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    47 min