Customer Business
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The Automatic Customer
- Creating a Subscription Business in Any Industry
- Auteur(s): John Warrillow
- Narrateur(s): Don Hagen
- Durée: 5 h et 15 min
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The lifeblood of your business is repeat customers. But customers can be fickle, markets shift, and competitors are ruthless. So how do you ensure a steady flow of repeat business? The secret--no matter what industry you're in--is finding and keeping automatic customers. These days virtually anything you need can be purchased through a subscription, with more convenience than ever before.
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Excellent book.
- Écrit par Dave le 2018-09-14
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The Automatic Customer
- Creating a Subscription Business in Any Industry
- Narrateur(s): Don Hagen
- Durée: 5 h et 15 min
- Date de publication: 2015-02-05
- Langue: Anglais
- Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 percent of sales growth, The Automatic Customer will be your secret weapon....
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31,16 $ ou gratuit avec l'essai de 30 jours
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Endless Customers
- A Proven System to Build Trust, Drive Sales, and Become the Market Leader
- Auteur(s): The Team at IMPACT, Marcus Sheridan
- Narrateur(s): Marcus Sheridan
- Durée: 6 h et 59 min
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Endless Customers delivers a proven framework for businesses to become the most trusted and recognized brands in their markets by harnessing the power of developing the right content, website, sales activities, technology, and culture of performance. When executed correctly, this framework enables marketing, sales, and leadership teams to sync up on a business strategy that is transformative to the organization's growth, creating long-term success—and endless customers.
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I’ve already gone all in on the concepts in this book
- Écrit par Ali Turton Photography le 2025-06-27
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Endless Customers
- A Proven System to Build Trust, Drive Sales, and Become the Market Leader
- Narrateur(s): Marcus Sheridan
- Durée: 6 h et 59 min
- Date de publication: 2025-05-13
- Langue: Anglais
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Endless Customers delivers a proven framework for businesses to become the most trusted and recognized brands in their markets by harnessing the power of developing the right content, website, sales activities, technology, and culture of performance.
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17,53 $ ou gratuit avec l'essai de 30 jours
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Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- Auteur(s): Will Guidara
- Narrateur(s): Will Guidara
- Durée: 8 h et 37 min
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Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
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A book that teaches nothing, but teaches you everything!
- Écrit par John A. le 2025-06-15
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Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- Narrateur(s): Will Guidara
- Durée: 8 h et 37 min
- Date de publication: 2022-10-25
- Langue: Anglais
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Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation?
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Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- Auteur(s): Joey Coleman
- Narrateur(s): Joey Coleman
- Durée: 9 h et 28 min
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Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.
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Learning to start over
- Écrit par Nick Burdock le 2021-01-27
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Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- Narrateur(s): Joey Coleman
- Durée: 9 h et 28 min
- Date de publication: 2018-04-03
- Langue: Anglais
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Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....
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The Challenger Customer
- Selling to the Hidden Influencer Who Can Multiply Your Results
- Auteur(s): Brent Adamson, Matthew Dixon, Pat Spenner, Autres
- Narrateur(s): Steve Kramer
- Durée: 8 h et 40 min
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The authors unveil research that identifies Mobilizers and provide a roadmap for how sales and marketing teams can find them, engage them with disruptive insight, and leverage them to drive consensus across the customer organization. Once you have identified the Mobilizers among your customers, almost any rep, with the right coaching, tools, and marketing support can start a chain reaction that leads to a whole organization getting on board with even the most provocative ideas.
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Pay attention, take notes, lead your market
- Écrit par Pnw_snapper le 2018-11-12
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The Challenger Customer
- Selling to the Hidden Influencer Who Can Multiply Your Results
- Narrateur(s): Steve Kramer
- Durée: 8 h et 40 min
- Date de publication: 2015-09-08
- Langue: Anglais
- The authors unveil research that identifies Mobilizers and provide a roadmap for how sales and marketing teams can find them, engage them with disruptive insight, and leverage them to drive consensus across the customer organization....
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- Auteur(s): John R. DiJulius III
- Narrateur(s): Joel Richards
- Durée: 4 h et 54 min
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In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- Narrateur(s): Joel Richards
- Durée: 4 h et 54 min
- Date de publication: 2020-10-02
- Langue: Anglais
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In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant....
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Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- Auteur(s): Nick Mehta, Dan Steinman, Lincoln Murphy
- Narrateur(s): Tim Andres Pabon
- Durée: 8 h et 25 min
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The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.
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Worth every penny
- Écrit par Nguyen Hoang le 2018-09-20
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Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- Narrateur(s): Tim Andres Pabon
- Durée: 8 h et 25 min
- Date de publication: 2017-07-07
- Langue: Anglais
- The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....
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31,16 $ ou gratuit avec l'essai de 30 jours
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Lean Customer Development
- Building Products Your Customers Will Buy
- Auteur(s): Cindy Alvarez
- Narrateur(s): Chelsea Kwoka
- Durée: 7 h et 23 min
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How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research - before you waste months and millions on a product or service that no one needs or wants. With a combination of open-ended interviewing and fast and flexible research techniques, you’ll learn how your prospective customers behave, the problems they need to solve, and what frustrates and delights them
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Lean Customer Development
- Building Products Your Customers Will Buy
- Narrateur(s): Chelsea Kwoka
- Durée: 7 h et 23 min
- Date de publication: 2021-02-05
- Langue: Anglais
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How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research - before you waste months and millions on a product or service that no one needs or wants....
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27,83 $ ou gratuit avec l'essai de 30 jours
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The Cult of the Customer
- Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists
- Auteur(s): Shep Hyken
- Narrateur(s): Timothy Andrés Pabon
- Durée: 6 h et 14 min
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In today's competitive business climate, you can't just satisfy your customers. You need to give them experiences that they won't forget. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists. Author Shep Hyken has spent 25 years studying great companies and the evangelists they create. He describes how to design a strategy that leads both customers and employees through five distinct cultural phases-from "uncertainty" to "amazement".
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The Cult of the Customer
- Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists
- Narrateur(s): Timothy Andrés Pabon
- Durée: 6 h et 14 min
- Date de publication: 2018-11-20
- Langue: Anglais
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In today's competitive business climate, you can't just satisfy your customers. You need to give them experiences that they won't forget. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists....
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22,26 $ ou gratuit avec l'essai de 30 jours
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Stories That Stick
- How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
- Auteur(s): Kindra Hall
- Narrateur(s): Kindra Hall
- Durée: 7 h et 15 min
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Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies. Telling these stories well is a simple, accessible skill anyone can develop. With case studies, company profiles, and anecdotes backed with original research, Hall presents storytelling as the underutilized talent that separates the good from the best in business.
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Diamond in the Rough
- Écrit par C. L. Aingworth le 2020-05-12
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Stories That Stick
- How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business
- Narrateur(s): Kindra Hall
- Durée: 7 h et 15 min
- Date de publication: 2019-09-24
- Langue: Anglais
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Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies....
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25,63 $ ou gratuit avec l'essai de 30 jours
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The Secret Lives of Customers
- A Detective Story About Solving the Mystery of Customer Behavior
- Auteur(s): David S Duncan
- Narrateur(s): David S Duncan, Terrence Kidd
- Durée: 4 h et 39 min
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Customers can be a mystery. Despite the availability of more data than ever before, everyone, from the CEO to salespeople in the field, struggles to understand who their customers really are, what they want, why they lose them, and how to regain them. To crack the case, start thinking like a market detective. David Scott Duncan shows how in his entertaining story of Tazza, a fictional chain of cafes with declining sales and leaders urgently seeking to understand why.
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The Secret Lives of Customers
- A Detective Story About Solving the Mystery of Customer Behavior
- Narrateur(s): David S Duncan, Terrence Kidd
- Durée: 4 h et 39 min
- Date de publication: 2021-05-04
- Langue: Anglais
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A "detective story" that delivers key insights for any businessperson asking the questions: Who really are our customers, why do we lose them, how do we regain them? Find out....
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22,13 $ ou gratuit avec l'essai de 30 jours
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Unlocking the Customer Value Chain
- How Decoupling Drives Consumer Disruption
- Auteur(s): Thales S. Teixeira, Greg Piechota
- Narrateur(s): Tom Weitzel
- Durée: 11 h et 14 min
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Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge.
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gursewak singh
- Écrit par Utilisateur anonyme le 2025-07-06
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Unlocking the Customer Value Chain
- How Decoupling Drives Consumer Disruption
- Narrateur(s): Tom Weitzel
- Durée: 11 h et 14 min
- Date de publication: 2019-02-19
- Langue: Anglais
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Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge....
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Building a Smart Customer Service System with AI
- From Chatbots to Personalized Support
- Auteur(s): Deacon John O'Maley
- Narrateur(s): Michael P. Grande
- Durée: 1 h et 19 min
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Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.
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Building a Smart Customer Service System with AI
- From Chatbots to Personalized Support
- Narrateur(s): Michael P. Grande
- Série: The Deacon O’Maley AI Business Series
- Durée: 1 h et 19 min
- Date de publication: 2025-08-11
- Langue: Anglais
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Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.
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The Mom Test
- How to Talk to Customers & Learn If Your Business Is a Good Idea When Everyone Is Lying to You
- Auteur(s): Rob Fitzpatrick
- Narrateur(s): Rob Fitzpatrick
- Durée: 3 h et 50 min
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They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question, and everyone will lie to you at least a little. As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it, and it's worth doing right.
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useful and applicable
- Écrit par Feng Chi Liu le 2024-06-12
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The Mom Test
- How to Talk to Customers & Learn If Your Business Is a Good Idea When Everyone Is Lying to You
- Narrateur(s): Rob Fitzpatrick
- Durée: 3 h et 50 min
- Date de publication: 2019-05-08
- Langue: Anglais
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The Mom Test is a quick, practical guide that will save you time, money, and heartbreak....
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15,14 $ ou gratuit avec l'essai de 30 jours
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The Challenger Sale
- Taking Control of the Customer Conversation
- Auteur(s): Matthew Dixon, Brent Adamson
- Narrateur(s): Matthew Dixon, Brent Adamson
- Durée: 5 h et 43 min
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The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades.
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meh...
- Écrit par Gaff2049 le 2019-12-05
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The Challenger Sale
- Taking Control of the Customer Conversation
- Narrateur(s): Matthew Dixon, Brent Adamson
- Durée: 5 h et 43 min
- Date de publication: 2019-07-16
- Langue: Anglais
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What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them....
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17,48 $ ou gratuit avec l'essai de 30 jours
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Gap Selling: Getting the Customer to Yes
- How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
- Auteur(s): Keenan
- Narrateur(s): Keenan
- Durée: 5 h et 47 min
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People don't buy from people they like. No! Your buyer doesn't care about you or your product or service. It's not your job to overcome objections, it's your buyer's. Closing isn't a skill of good salespeople; it's the skill of weak salespeople. Price isn't the main reason salespeople lose the sale. Gap Selling shreds traditional and closely held sales beliefs that have been hurting salespeople for decades. For years, salespeople have embraced a myriad of sales tactics and belief systems that have unknowingly created many of the issues they have been trying to avoid.
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Great book for Selling!
- Écrit par linh Diep le 2021-01-12
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Gap Selling: Getting the Customer to Yes
- How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
- Narrateur(s): Keenan
- Durée: 5 h et 47 min
- Date de publication: 2019-01-07
- Langue: Anglais
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People don't buy from people they like. No! Your buyer doesn't care about you or your product or service. It's not your job to overcome objections, it's your buyer's. Closing isn't a skill of good salespeople; it's the skill of weak salespeople....
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The Customer-Funded Business
- Start, Finance, or Grow Your Company with Your Customers' Cash
- Auteur(s): John Mullins PhD
- Narrateur(s): James Conlan
- Durée: 7 h et 37 min
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More than two generations ago, the venture capital community convinced the entrepreneurial world that writing business plans and raising venture capital constituted the twin centerpieces of entrepreneurial endeavor. They did so for good reasons: the sometimes astonishing returns they've delivered to their investors and the astonishingly large companies that their ecosystem has created. But the vast majority of fast-growing companies never take any venture capital. So where does the money come from to start and grow their companies?
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The Customer-Funded Business
- Start, Finance, or Grow Your Company with Your Customers' Cash
- Narrateur(s): James Conlan
- Durée: 7 h et 37 min
- Date de publication: 2020-07-27
- Langue: Anglais
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In The Customer-Funded Business, best-selling author John Mullins uncovers five novel approaches that scrappy and innovative 21st-century entrepreneurs working in companies large and small have ingeniously adapted....
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22,26 $ ou gratuit avec l'essai de 30 jours
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Me, My Customer, and AI
- The New Rules of Entrepeneurship
- Auteur(s): Henrik Werdelin, Nicholas Thorne
- Narrateur(s): Nicholas Thorne, Henrik Werdelin
- Durée: 3 h et 40 min
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With artificial intelligence reshaping every business and industry today, who better to reimagine the rules of entrepreneurship than the very team who create groundbreaking companies, teach applied entrepreneurship at top universities, and empower founders with their Entrepreneur Residency program and Audos, the revolutionary AI cofounder for future entrepreneurs? Me, My Customer, and AI is both a roadmap and a rallying cry for the 60 percent of people in the US who have an idea for a new business.
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Me, My Customer, and AI
- The New Rules of Entrepeneurship
- Narrateur(s): Nicholas Thorne, Henrik Werdelin
- Durée: 3 h et 40 min
- Date de publication: 2025-08-05
- Langue: Anglais
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Unlock the future of entrepreneurship with Me, My Customer, and AI. This game-changing guide from startup veterans Henrik Werdelin and Nicholas Thorne shows you how to harness AI in order to break barriers, accelerate growth, and build a business that truly matters.
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17,51 $ ou gratuit avec l'essai de 30 jours
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The 1-Page Marketing Plan
- Get New Customers, Make More Money, And Stand Out From The Crowd
- Auteur(s): Allan Dib
- Narrateur(s): Joel Richards
- Durée: 6 h et 31 min
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Histoire
To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done.
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Simple to understand-Great information
- Écrit par Ron le 2018-01-22
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The 1-Page Marketing Plan
- Get New Customers, Make More Money, And Stand Out From The Crowd
- Narrateur(s): Joel Richards
- Durée: 6 h et 31 min
- Date de publication: 2016-08-16
- Langue: Anglais
- To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth....
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25,00 $ ou gratuit avec l'essai de 30 jours
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Building a StoryBrand 2.0
- Clarify Your Message So Customers Will Listen
- Auteur(s): Donald Miller
- Narrateur(s): Donald Miller
- Durée: 6 h et 33 min
- Version intégrale
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Au global
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Performance
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Histoire
In Building a StoryBrand 2.0, Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output. The StoryBrand framework is a proven process that has helped thousands of companies engage with their existing customers, giving them the ultimate competitive advantage. Now you can have access to the perfected version, making it more essential.
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Un des meilleurs livre de marketing
- Écrit par StephBal le 2025-05-07
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Building a StoryBrand 2.0
- Clarify Your Message So Customers Will Listen
- Narrateur(s): Donald Miller
- Durée: 6 h et 33 min
- Date de publication: 2025-01-07
- Langue: Anglais
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Donald Miller not only deepens his teaching on how to use his seven universal story elements—he'll provide you with one of the most powerful and cutting-edge tools to help with your brand messaging efficacy and output.
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Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
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Ne plus suivre le balado a échoué
25,63 $ ou gratuit avec l'essai de 30 jours
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